[Skip to main content](#vessel-content) # Voting Stars Doesn't Appear ## - **[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")** - [![hawkeyentjc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Topic Author - [ Offline](/forum/user/6372-hawkeyentjc) Less More - Posts: 50 - Thank you received: 1 - - 14 years 7 months ago [\#43996](#43996) by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") *[Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#43996 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* was created by *[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")* Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? [ www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189](http://www.thebookzhub.com/index.php?option=com_hikashop&ctrl=product&task=show&cid=2&name=i-am-the-alpha-a-omega&Itemid=189) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 7 months ago [\#43997](#43997) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#43997 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Hi, That's because you customized the CSS of HikaShop before updating to the latest version. So you didn't get the new CSS which displays the voting stars. See here: [ www.hikashop.com/en/forum/4-how-to/43953...ng-system.html#43953](http://www.hikashop.com/en/forum/4-how-to/43953-re-vote-and-rating-system.html#43953) The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")** - [![hawkeyentjc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Topic Author - [ Offline](/forum/user/6372-hawkeyentjc) Less More - Posts: 50 - Thank you received: 1 - - 14 years 7 months ago [\#44056](#44056) by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Replied by *[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#44056 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Hi nicolas, thanks for your prompt reply. Here's a few things: 1. I only customized the CSS after updating to 1.5.7. So when I checked the "Custom" Frontend CSS, they actually have the star votes CSS codes you gave through the link. 2. I tried by to switching back to the "default" FrontEnd CSS, the stars still doesn't appear. Is there any more ways to troubleshoot this? Greatly appreciate your help. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 7 months ago - 14 years 7 months ago [\#44068](#44068) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#44068 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Hi, I think this problem is due to the old version of Mootools which is installed on your Joomla. Try to install [ mootools upgrade](http://www.seblod.com/support/documentation/others/mootools-upgrade-plugin.html) on your website and enable it. Last edit: 14 years 7 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")** - [![hawkeyentjc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Topic Author - [ Offline](/forum/user/6372-hawkeyentjc) Less More - Posts: 50 - Thank you received: 1 - - 14 years 7 months ago [\#44098](#44098) by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Replied by *[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#44098 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Hi Xavier, I followed your suggestion and installed the Mootools upgrade and enabled it in the Plugin Manager. There's still no change to the situation. Any more ways to go around this issue? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 7 months ago - 14 years 7 months ago [\#44118](#44118) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#44118 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Are you sure that you enabled the plugin ? Cause on your demo page : [ ](http://www.thebookzhub.com/index.php?option=com...omega&Itemid=189)[ www.thebookzhub.com/index.php?option=com...omega&Itemid=189](http://www.thebookzhub.com/index.php?option=com...omega&Itemid=189) I still see Code: var MooTools={version:'1.12'}; which is the old version of Mootools. In Extensions > Plugin manager, check if the "System - Mootools Upgrade" plugin is enabled. Last edit: 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). The following user(s) said Thank You: [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")** - [![hawkeyentjc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Topic Author - [ Offline](/forum/user/6372-hawkeyentjc) Less More - Posts: 50 - Thank you received: 1 - - 14 years 7 months ago [\#44152](#44152) by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") Replied by *[hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile")* on topic *[Re: Voting Stars Doesn't Appear](/forum/3-bug-report/43996-voting-stars-doesnt-appear#44152 "Hi, I'm using the Gavick Yourshop template. In the latest version 1.5.7, I activated the voting star system. But in the product page, it doesn't appear as 5 stars. It appears only as dropdown. Is there any way to appear as 5 stars rather than a dropdown? I wanted the vote connected with comment. However, there's no way to submit the comment because it keeps saying to vote, but regardless what you choose on the vote, still can't submit comment. Here's the link to the demo page. Can you help to check it out? www.thebookzhub.com/index.php?option=com...a-a-omega&Itemid=189")* Hi, Somehow I've managed to get it to work. In this Gavick template, there's a K2Store plugin which is turned on. After I disabled it, the stars finally miraculously appeared. The K2Store plugin could caused some conflict perhaps with the Vote plugin? Thanks for all the guide. At least it points me to the right direction! ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Mzk5Ni12b3Rpbmctc3RhcnMtZG9lc250LWFwcGVhcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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