[Skip to main content](#vessel-content) # Authorize.net page error ## - **[bthayer](/forum/user/426-bthayer "View bthayer's Profile")** - [![bthayer's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar426.jpg)](/forum/user/426-bthayer "View bthayer's Profile") Topic Author - [ Offline](/forum/user/426-bthayer) - Today's Standards For Yesterday's Furnace Less More - Posts: 73 - Thank you received: 0 - - - - [](http://www.HeatMiserSaves.com) - 15 years 10 months ago - 15 years 10 months ago [\#4562](#4562) by [bthayer](/forum/user/426-bthayer "View bthayer's Profile") *[Authorize.net page error](/forum/3-bug-report/4562-authorize-net-page-error#4562 "I just got my Authorize.net account and added the Login ID, Transaction Key and MD5 hash as well as the logo image URL and return URL. I enabled the Authorize plug in and tried a test case: 1) Add item to cart - the shopping cart page displays 2) added Billing information 3) made sure the Authorize payment option is selected and the shipping option as well 4) clicked Next button For a very brief instant the hikashop/step page appears then redirects to secure.authorize.net/gateway/transact.dll and that page returns: The following errors have occurred. (270) Line item 1 is invalid. To prepare to make this post I turned debug mode on and re-created the error. I went to /components/com_hikashop/upload/safe to check the log file but there is not a components/com_hikashop/upload/safe/logs/report.log. In fact there's not even a logs folder in components/com_hikashop/upload/safe/ - only a .htaccess file that says "deny from all" Anyone seen this before? Is it a simple fix? Thank you, Bill www.HeatMiserSaves.com")* was created by *[bthayer](/forum/user/426-bthayer "View bthayer's Profile")* I just got my Authorize.net account and added the Login ID, Transaction Key and MD5 hash as well as the logo image URL and return URL. I enabled the Authorize plug in and tried a test case: 1) Add item to cart - the shopping cart page displays 2) added Billing information 3) made sure the Authorize payment option is selected and the shipping option as well 4) clicked Next button For a very brief instant the hikashop/step page appears then redirects to [ secure.authorize.net/gateway/transact.dll](https://secure.authorize.net/gateway/transact.dll) and that page returns: The following errors have occurred. (270) Line item 1 is invalid. To prepare to make this post I turned debug mode on and re-created the error. I went to /components/com_hikashop/upload/safe to check the log file but there is not a components/com_hikashop/upload/safe/logs/report.log. In fact there's not even a logs folder in components/com_hikashop/upload/safe/ - only a .htaccess file that says "deny from all" Anyone seen this before? Is it a simple fix? Thank you, Bill [ www.HeatMiserSaves.com](http://www.HeatMiserSaves.com) Last edit: 15 years 10 months ago by [bthayer](/forum/user/426-bthayer "View bthayer's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NTYyLWF1dGhvcml6ZS1uZXQtcGFnZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 15 years 10 months ago [\#4571](#4571) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Authorize.net page error](/forum/3-bug-report/4562-authorize-net-page-error#4571 "I just got my Authorize.net account and added the Login ID, Transaction Key and MD5 hash as well as the logo image URL and return URL. I enabled the Authorize plug in and tried a test case: 1) Add item to cart - the shopping cart page displays 2) added Billing information 3) made sure the Authorize payment option is selected and the shipping option as well 4) clicked Next button For a very brief instant the hikashop/step page appears then redirects to secure.authorize.net/gateway/transact.dll and that page returns: The following errors have occurred. (270) Line item 1 is invalid. To prepare to make this post I turned debug mode on and re-created the error. I went to /components/com_hikashop/upload/safe to check the log file but there is not a components/com_hikashop/upload/safe/logs/report.log. In fact there's not even a logs folder in components/com_hikashop/upload/safe/ - only a .htaccess file that says "deny from all" Anyone seen this before? Is it a simple fix? Thank you, Bill www.HeatMiserSaves.com")* Hi, That error can appear if you use special characters in your product names as it seems authorize.net doesn't accept them in products name. [ webcache.googleusercontent.com/search?q=...g\_fr\|lang\_ja\|lang\_en](http://webcache.googleusercontent.com/search?q=cache:JSmXTbap8DUJ:forums.oscommerce.com/topic/327909-the-following-errors-have-occurred-270-line-item-2-is-invalid/+The+following+errors+have+occurred.(270)+Line+item+1+is+invalid.&cd=1&hl=en&ct=clnk&lr=lang_fr|lang_ja|lang_en) Could you edit your products, remove the special characters from the name and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NTYyLWF1dGhvcml6ZS1uZXQtcGFnZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bthayer](/forum/user/426-bthayer "View bthayer's Profile")** - [![bthayer's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar426.jpg)](/forum/user/426-bthayer "View bthayer's Profile") Topic Author - [ Offline](/forum/user/426-bthayer) - Today's Standards For Yesterday's Furnace Less More - Posts: 73 - Thank you received: 0 - - - - [](http://www.HeatMiserSaves.com) - 15 years 10 months ago [\#4609](#4609) by [bthayer](/forum/user/426-bthayer "View bthayer's Profile") Replied by *[bthayer](/forum/user/426-bthayer "View bthayer's Profile")* on topic *[Re: Authorize.net page error - SOLVED! Thank you!](/forum/3-bug-report/4562-authorize-net-page-error#4609 "I just got my Authorize.net account and added the Login ID, Transaction Key and MD5 hash as well as the logo image URL and return URL. I enabled the Authorize plug in and tried a test case: 1) Add item to cart - the shopping cart page displays 2) added Billing information 3) made sure the Authorize payment option is selected and the shipping option as well 4) clicked Next button For a very brief instant the hikashop/step page appears then redirects to secure.authorize.net/gateway/transact.dll and that page returns: The following errors have occurred. (270) Line item 1 is invalid. To prepare to make this post I turned debug mode on and re-created the error. I went to /components/com_hikashop/upload/safe to check the log file but there is not a components/com_hikashop/upload/safe/logs/report.log. In fact there's not even a logs folder in components/com_hikashop/upload/safe/ - only a .htaccess file that says "deny from all" Anyone seen this before? Is it a simple fix? Thank you, Bill www.HeatMiserSaves.com")* You are good. Damn Good. That was the exact problem. I had a ™ symbol in my product name. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NTYyLWF1dGhvcml6ZS1uZXQtcGFnZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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