[Skip to main content](#vessel-content) # i want to report this. ## - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 10 months ago [\#4673](#4673) by [chaka](/forum/user/158-chaka "View chaka's Profile") *[i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4673 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* was created by *[chaka](/forum/user/158-chaka "View chaka's Profile")* i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine [ ![[img](http://img26.imageshack.us/img26/9606/36793580.jpg) ](http://img26.imageshack.us/img26/9606/36793580.jpg "[img") the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4678](#4678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4678 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* Please increase your PHP memory_limit setting to 32M or ask your hosting company how you can do it or if they can do it for you. You can find more information about memory_limit on that link: [ joomlatips.com/2010/core-tips/how-to-cha...tes-php-memory\_limit](http://joomlatips.com/2010/core-tips/how-to-change-a-websites-php-memory_limit) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 10 months ago - 15 years 10 months ago [\#4694](#4694) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4694 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* ok thanks 1 question is safe do that? Last edit: 15 years 10 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 10 months ago - 15 years 10 months ago [\#4733](#4733) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4733 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* hil nicolas i sent a email to my hosting company and this is your reply "I understand you wish to increase the PHP memory_limit and apologize for any inconvenience this may have caused you. Please note that us uses a Shared Web Hosting and it is not possible to increase memory_limit only for one domain. We're sorry, but the feature you are mentioning is not currently available through Yahoo! Web Hosting, and we do not have an estimated date as to when or if it will be available. However, we'll pass your comments on to our Development team for further consideration. " my hosting have 20M well i am lost ![:(](/media/kunena/emoticons/22.png ":(") . what can i do nicolas? disactive this links? Last edit: 15 years 10 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4734](#4734) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4734 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* From what I read over the internet, yahoo web hosting allows memory_limit override in PHP. Please try to add: ini_set("memory_limit", "32M"); at the beginning of the file index.php of joomla. That might do the trick. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 10 months ago - 15 years 10 months ago [\#4735](#4735) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4735 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* nothing dont work. i read in internet what this file .htaccess to set \# Increase memory limit php_value memory_limit 16M maybe work what do you think? but dont see it in my files Last edit: 15 years 10 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4736](#4736) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4736 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* You could try with an .htaccess yes. Also, if you use PHP4, you should try to update to PHP5 as it uses much less memory. Otherwise, you have two choices left: 1. configure and customize hikashop to avoid hitting your memory_limit. 2. use another hosting plan/company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 10 months ago [\#4737](#4737) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: i want to report this.](/forum/3-bug-report/4673-i-want-to-report-this#4737 "i found this error in my version in this step when the user is not register. in the top links : "direccion" and "envio" is show a error . "pago" and "fin" is works fine the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508 thanks :)")* **nicolas wrote:** > You could try with an .htaccess yes. Also, if you use PHP4, you should try to update to PHP5 as it uses much less memory. > > Otherwise, you have two choices left: > 1\. configure and customize hikashop to avoid hitting your memory\_limit. > 2\. use another hosting plan/company. i use php5 oh my god what can i do..... ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") well the problem only occurs when the user is not register in the web , i made a test and when the user is register in the web the problem dont occurs.... i guess can live with that but in the future with another problem like this ... I will think seriously thanks nicolas your great support Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjczLWktd2FudC10by1yZXBvcnQtdGhpcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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