[Skip to main content](#vessel-content) # Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3 ## - **[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")** - [![tekwizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7072-tekwizard "View tekwizard's Profile") Topic Author - [ Offline](/forum/user/7072-tekwizard) Less More - Posts: 7 - Thank you received: 0 - - 14 years 6 months ago [\#46816](#46816) by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#46816 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* was created by *[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")* The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 6 months ago [\#46932](#46932) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#46932 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* If the "group package" option is turned off in the options of your plugin, each item will be sent separately. That will greatly increase the price of the shipping which might explain why you have such different numbers. You should check on that option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")** - [![tekwizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7072-tekwizard "View tekwizard's Profile") Topic Author - [ Offline](/forum/user/7072-tekwizard) Less More - Posts: 7 - Thank you received: 0 - - 14 years 6 months ago [\#46934](#46934) by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") Replied by *[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#46934 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* The "Group products together" option in the Auspost plug-in is set to "yes" already. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 6 months ago [\#47171](#47171) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47171 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Could you try to change the lines: Code: $parcel->Width +=$product_width; $parcel->Height +=$product_height; $parcel->Length +=$product_length; to: Code: $parcel->Width +=$product_width; $parcel->Height = max($parcel->Height,$product_height); $parcel->Length =max($parcel->Length,$product_length); in the file plugins/hikashopshipping/aupost.php and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")** - [![tekwizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7072-tekwizard "View tekwizard's Profile") Topic Author - [ Offline](/forum/user/7072-tekwizard) Less More - Posts: 7 - Thank you received: 0 - - 14 years 6 months ago [\#47179](#47179) by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") Replied by *[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47179 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* I'm getting the same results as before after setting dimensions and weight back to it's original value - sorry - no change. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago - 14 years 6 months ago [\#47192](#47192) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47192 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* hello, Could you try to replace your file "plugins/hikashopshipping/aupost" by this file *This attachment is hidden for guests. Please log in or register to see it.* , and try again ? regards, Mohamed Thelji Last edit: 14 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")** - [![tekwizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7072-tekwizard "View tekwizard's Profile") Topic Author - [ Offline](/forum/user/7072-tekwizard) Less More - Posts: 7 - Thank you received: 0 - - 14 years 6 months ago [\#47237](#47237) by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") Replied by *[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47237 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* 1. Standard settings with product (real) values in gr and mm, Configuration g,kg and mm,cm: "The request to the Australia Post server failed with the message: The Width cannot exceed 105cm." 2. Product (real) values in gr and mm, Configuratio kg,g and cm,mm "The request to the Australia Post server failed with the message: The Length cannot exceed 105cm." 3. Product (real) values in gr and mm, configuration at kg,g and cm,mm 12 products to 2482 (very close) Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD to 7009 Tasmania Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD !!!! to 2230 NSW Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD !!!!! The other products with reduced values show the same postage. The plug-in had been completely un-installed and re-installed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago - 14 years 6 months ago [\#47254](#47254) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47254 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hello, I think that I figured where the problem came from, I will check this and let you know. / --- UPDATE --- \ Can you test it for me please ? *This attachment is hidden for guests. Please log in or register to see it.* Last edit: 14 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")** - [![tekwizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7072-tekwizard "View tekwizard's Profile") Topic Author - [ Offline](/forum/user/7072-tekwizard) Less More - Posts: 7 - Thank you received: 0 - - 14 years 6 months ago [\#47325](#47325) by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") Replied by *[tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47325 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Thank you, that looks very promising! I'm doing a few more tests and will come back to you. One little problem - when it splits it up into more than one package (which looks like it's calculated correct) there is a line of text: Australia Post Standard 48.10 AUD 2 packages (test line, to change) Australia Post Express 159.00 AUD 2 packages (test line, to change) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago - 14 years 6 months ago [\#47344](#47344) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47344 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hello, yes, it's because Australia post have a limitation of the Lenght(1050 mm), Widht(350 mm) and Height(350 mm) for every packages. So, this line just means that you'll have to send 2 packages. But as you can see, it's a "test line" so we will replace it. for the moment you can replace the line 338 in your "aupost.php" file : Code: $rates[$type]->shipping_description = $shipping_description . $rates[$type]->packages.' packages (test line, to change)'; by this line : Code: $rates[$type]->shipping_description = $shipping_description . $rates[$type]->packages.' packages'; Last edit: 14 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[RossA](/forum/user/7224-rossa "View RossA's Profile")** - [![RossA's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7224-rossa "View RossA's Profile") - [ Offline](/forum/user/7224-rossa) Less More - Posts: 2 - Thank you received: 0 - - 14 years 6 months ago [\#47966](#47966) by [RossA](/forum/user/7224-rossa "View RossA's Profile") Replied by *[RossA](/forum/user/7224-rossa "View RossA's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47966 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hi Nicolas - can you possibly tell me the configuration setup required to make the Auspost plugin work? I have been reading the forums / threads and have it setup as follows: Zone: 13 Australia Images: auspost tax category: default tax category minimum price: blank (AUD) Post Code: 2064 Additional fee: 5 Standard freight ticked as only option reverse order of services : No Group products together : Yes Inside the product, i have the weight set to Kgs, 1.5 kg to be exact. Dimensions set in Meter's as 0.1 / 0.1 / 0.3 . On checkout, freight does not appear at all -im wondering if there is another setting in the configuration that needs to be toggled? Could this have a link to user registration / easy registration and no-registration options in that it obviously requires a destination postcode? Thanks, Ross Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago - 14 years 6 months ago [\#47969](#47969) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47969 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hello, can you tell me what is your shipping adresse ? because the standard shipping method can send packages only in australia and your shipping zone is in Australia. Can you test it with the last version of AUPOST that I made ? Last edit: 14 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[RossA](/forum/user/7224-rossa "View RossA's Profile")** - [![RossA's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7224-rossa "View RossA's Profile") - [ Offline](/forum/user/7224-rossa) Less More - Posts: 2 - Thank you received: 0 - - 14 years 6 months ago [\#47971](#47971) by [RossA](/forum/user/7224-rossa "View RossA's Profile") Replied by *[RossA](/forum/user/7224-rossa "View RossA's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47971 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hi M As above, 2064, Artarmon Sydney. Thanks Ross Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago [\#47972](#47972) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#47972 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Ok good, Did you tried it with the plugin that I gave you ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 14 years 5 months ago [\#51244](#51244) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51244 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* I'm having issues with the Australia post plugin as well. All my settings are correct, products have correct weights and dimension, the shipping dimensions I have are mm,cm,m and g, kg. I am replicating my existing shop which works fine but this time in Joomla 2.5 ready for a changeover - everything is identical - but I am getting errors like the "The request to the Australia Post server failed with the message: The Length cannot exceed 105cm." error. I don't want to turn off group items together but if I do then I get the message "The cart items combined volume is too big for all the possible shipping methods". But if I order the same products on my existing shop I don't get any error and the calculations are perfect. Have updated the plugin to the zip file aupost_2012-04-23.zip. What else would be causing this problem? Cheers Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 5 months ago [\#51264](#51264) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51264 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Hello Huski, Australia post have a lenght limitation, can you tell me the Lenght of all of your product in your order ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 14 years 5 months ago [\#51267](#51267) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51267 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* item 1 is 20mm, item 2 is 30cm and item 3 is 35cm - total of 65.2 cm. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 5 months ago [\#51270](#51270) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51270 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Can you test it with this AUPOST plugin ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 14 years 5 months ago [\#51280](#51280) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51280 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Now I am getting the message Volume is too big. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 5 months ago [\#51281](#51281) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/3-bug-report/46816-re-australia-post-rates-hikashop-1-5-5-j1-7-3#51281 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?")* Ok, so can you now tell the dimensions of every products in your order ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80NjgxNi1yZS1hdXN0cmFsaWEtcG9zdC1yYXRlcy1oaWthc2hvcC0xLTUtNS1qMS03LTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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