[Skip to main content](#vessel-content) # Registration Fails Spam check ## - **[bthayer](/forum/user/426-bthayer "View bthayer's Profile")** - [![bthayer's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar426.jpg)](/forum/user/426-bthayer "View bthayer's Profile") Topic Author - [ Offline](/forum/user/426-bthayer) - Today's Standards For Yesterday's Furnace Less More - Posts: 73 - Thank you received: 0 - - - - [](http://www.HeatMiserSaves.com) - 15 years 10 months ago [\#4699](#4699) by [bthayer](/forum/user/426-bthayer "View bthayer's Profile") *[Registration Fails Spam check](/forum/3-bug-report/4699-registration-fails-spam-check#4699 "When I register a test user from www.heatmisersaves.com/component/comprofiler/registers there is a spam check question to answer but if I try to create a test account from the HikaShop...")* was created by *[bthayer](/forum/user/426-bthayer "View bthayer's Profile")* When I register a test user from [ www.heatmisersaves.com/component/comprofiler/registers](http://www.heatmisersaves.com/component/comprofiler/registers) there is a spam check question to answer but if I try to create a test account from the HikaShop Registration form the spam check question is not visible, therefore not answerable so after filling out all of the user details it fails a spam check that was never presented in the first place. The HikaShop registration form is on [ www.heatmisersaves.com/component/hikashop/checkout](http://www.heatmisersaves.com/component/hikashop/checkout) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Njk5LXJlZ2lzdHJhdGlvbi1mYWlscy1zcGFtLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4713](#4713) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Registration Fails Spam check](/forum/3-bug-report/4699-registration-fails-spam-check#4713 "When I register a test user from www.heatmisersaves.com/component/comprofiler/registers there is a spam check question to answer but if I try to create a test account from the HikaShop...")* The problem is that this spam check checks also hikashop registrations. There are 3 solutions: 1. modify that spam check to not check registrations coming from HikaShop. 2. modify that spam check to also be displayed on HikaShop's registration page. 3. use another spam check which works for both registration pages. For example, you have that plugin: [ extensions.joomla.org/extensions/access-.../authentication/7319](http://extensions.joomla.org/extensions/access-a-security/authentication/7319) It checks on registration without a question by analyzing the data of the registration against online databases of spam and other things. For both 1 and 2 solutions, you should ask the developer of the spam check. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Njk5LXJlZ2lzdHJhdGlvbi1mYWlscy1zcGFtLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bthayer](/forum/user/426-bthayer "View bthayer's Profile")** - [![bthayer's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar426.jpg)](/forum/user/426-bthayer "View bthayer's Profile") Topic Author - [ Offline](/forum/user/426-bthayer) - Today's Standards For Yesterday's Furnace Less More - Posts: 73 - Thank you received: 0 - - - - [](http://www.HeatMiserSaves.com) - 15 years 10 months ago [\#4738](#4738) by [bthayer](/forum/user/426-bthayer "View bthayer's Profile") Replied by *[bthayer](/forum/user/426-bthayer "View bthayer's Profile")* on topic *[Re: Registration Fails Spam check](/forum/3-bug-report/4699-registration-fails-spam-check#4738 "When I register a test user from www.heatmisersaves.com/component/comprofiler/registers there is a spam check question to answer but if I try to create a test account from the HikaShop...")* Thank you Nicolas, After some checking I opted for option number 3. I hope the free version is good enough for now. Regards, Bill Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80Njk5LXJlZ2lzdHJhdGlvbi1mYWlscy1zcGFtLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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