[Skip to main content](#vessel-content)

#   Password Mismatch - Causing 500 Error

##

- **[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")**
- [![usafadmin's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4912.jpg)](/forum/user/4912-usafadmin "View usafadmin's Profile") Topic Author
- [ Offline](/forum/user/4912-usafadmin)

Less More

- Posts: 19
- Thank you received: 0
-
-

14 years 6 months ago [\#48035](#48035) by [usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")  *[Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#48035 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")* was created by *[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")*

On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click "ok" the page reloads and a 500 error is generated. Any idea as to what may be causing this?? [ www.themetrocashcard.com/component/hikashop/product/cid-11](https://www.themetrocashcard.com/component/hikashop/product/cid-11) will allow you to add to cart and reach the checkout registration page.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86323
- Thank you received: 14282
-
-

14 years 6 months ago [\#48039](#48039) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#48039 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

That has been corrected in the latest version of HikaShop.
Please update.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")**
- [![usafadmin's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4912.jpg)](/forum/user/4912-usafadmin "View usafadmin's Profile") Topic Author
- [ Offline](/forum/user/4912-usafadmin)

Less More

- Posts: 19
- Thank you received: 0
-
-

14 years 6 months ago [\#48048](#48048) by [usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")  Replied by *[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#48048 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

I have updated to the most current version of hikashop, cleared joomla &amp; browser cache, rolled back from php 5.3 to 5.2 ( and vise versa ), tried on multiple platforms and browsers, but the error is still occurring.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86323
- Thank you received: 14282
-
-

14 years 6 months ago [\#48062](#48062) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#48062 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

I don't see the HTML code from the latest version on your registration.
You must have edited the file "registration" of the view "user" via the menu Display-&gt;Views before.
Please delete the customization of that view and it will work. You can then reapply you modifications to the new view file.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")**
- [![usafadmin's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4912.jpg)](/forum/user/4912-usafadmin "View usafadmin's Profile") Topic Author
- [ Offline](/forum/user/4912-usafadmin)

Less More

- Posts: 19
- Thank you received: 0
-
-

14 years 6 months ago [\#48155](#48155) by [usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")  Replied by *[usafadmin](/forum/user/4912-usafadmin "View usafadmin's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#48155 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

Excellent, thank you for your help! Problem Solved!

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[amit123](/forum/user/12536-amit123 "View amit123's Profile")**
- [![amit123's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12536-amit123 "View amit123's Profile")
- [ Offline](/forum/user/12536-amit123)

Less More

- Posts: 1
- Thank you received: 0
-
-

13 years 10 months ago [\#83393](#83393) by [amit123](/forum/user/12536-amit123 "View amit123's Profile")  Replied by *[amit123](/forum/user/12536-amit123 "View amit123's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#83393 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

Can you please guide me all updated php ? My registration not working in checkout as well as Main Registration.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26394
- Thank you received: 4078
-
- [](http://obsi.dev)
-

13 years 10 months ago [\#83398](#83398) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Password Mismatch - Causing 500 Error](/forum/3-bug-report/48035-password-mismatch-causing-500-error#83398 "On user registration during checkout, if the password &amp; confirm password fields are a mismatch the browser will throw the proper error popup saying there is a password mismatch. However once you click...")*

Hi,

"All updated php" ?
HikaShop does not require manual updates. You have to download the latest package and install it, it would automatically update your php files (without touching your overrides).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODAzNS1wYXNzd29yZC1taXNtYXRjaC1jYXVzaW5nLTUwMC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.116 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
