[Skip to main content](#vessel-content) # Can't upload produt images ## - **[paul333](/forum/user/663-paul333 "View paul333's Profile")** - [![paul333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/663-paul333 "View paul333's Profile") Topic Author - [ Offline](/forum/user/663-paul333) Less More - Posts: 5 - Thank you received: 0 - - 15 years 9 months ago [\#4885](#4885) by [paul333](/forum/user/663-paul333 "View paul333's Profile") *[Can't upload produt images](/forum/3-bug-report/4885-cant-upload-produt-images#4885 "Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul.")* was created by *[paul333](/forum/user/663-paul333 "View paul333's Profile")* Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/image1.jpg - [ ![image1.jpg](/forum/attachment/323) ](/forum/attachment/323 "image1.jpg") [ ](/forum/attachment/323?download=1 "image1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODg1LWNhbnQtdXBsb2FkLXByb2R1dC1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 9 months ago [\#4886](#4886) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can't upload produt images](/forum/3-bug-report/4885-cant-upload-produt-images#4886 "Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul.")* Hi, Which version of HikaShop are you using ? That is an error which was in old versions of HikaShop so I would recommend you to update if you don't have the latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODg1LWNhbnQtdXBsb2FkLXByb2R1dC1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[paul333](/forum/user/663-paul333 "View paul333's Profile")** - [![paul333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/663-paul333 "View paul333's Profile") Topic Author - [ Offline](/forum/user/663-paul333) Less More - Posts: 5 - Thank you received: 0 - - 15 years 9 months ago [\#4887](#4887) by [paul333](/forum/user/663-paul333 "View paul333's Profile") Replied by *[paul333](/forum/user/663-paul333 "View paul333's Profile")* on topic *[Re: Can't upload produt images](/forum/3-bug-report/4885-cant-upload-produt-images#4887 "Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul.")* com_hikashop_starter_1.4.2_2011-01-11 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODg1LWNhbnQtdXBsb2FkLXByb2R1dC1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 9 months ago [\#4888](#4888) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can't upload produt images](/forum/3-bug-report/4885-cant-upload-produt-images#4888 "Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul.")* Do you have the same problem on our demo wesbite ? Which browser (which version ?) are you using ? If you try with another browser, does it work ? Do you use a special template in your joomla back end ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80ODg1LWNhbnQtdXBsb2FkLXByb2R1dC1pbWFnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[paul333](/forum/user/663-paul333 "View paul333's Profile")** - [![paul333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/663-paul333 "View paul333's Profile") Topic Author - [ Offline](/forum/user/663-paul333) Less More - Posts: 5 - Thank you received: 0 - - 15 years 9 months ago [\#4889](#4889) by [paul333](/forum/user/663-paul333 "View paul333's Profile") Replied by *[paul333](/forum/user/663-paul333 "View paul333's Profile")* on topic *[Re: Can't upload produt images](/forum/3-bug-report/4885-cant-upload-produt-images#4889 "Hi, Thank you, I have downloaded the free version and am trying to add pictures for each of the products I upload. I go to add new product and on the right towards the bottom of the page, I click on Add image. I browse to the image I would like to use (located in a folder on my computer), enter a title and description and click OK. The screen that then appears has "done, but with errors on the page" at the bottom of it, and although I can see the image I have just uploaded there is no save button and the only thing I can do is hit the close button to return to the new product's main information screen. The result is that I don't have any images loaded when I want to save the new product, and I get the standard image (a barcode) in the front end in the product list that gets published. Please let me know if you can help. Regards, Paul.")* Thanks Nicolas, I haven't tried your demo site yet. I was using an old browser. A newer one works fine. RE the template, I was trying it with rhuk_milkyway. Thanks again for your help. Problem solved. 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