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#   UPS Shipping not avaible on Checkout

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14 years 5 months ago [\#50152](#50152) by [R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")  *[UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50152 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")* was created by *[R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")*

Hello,

I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.

1) set up the payment mehtods and selected UPS Shipping on all of them
2) Published UPS Shipping mehtod
3) No zone restrictions made
4) set up the following settings (system and ups plugin): (see attachment)

[ ![shipping.jpg](/forum/attachment/3847) ](/forum/attachment/3847 "shipping.jpg")

Kind regards,
Ralf.

- [ ![shipping.jpg](/forum/attachment/3847) ](/forum/attachment/3847 "shipping.jpg") [ ](/forum/attachment/3847?download=1 "shipping.jpg")

The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")

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14 years 5 months ago [\#50215](#50215) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50215 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

Hello Ralf,

Did you also test it with others "Shipping services" like **Trade Direct Air (ALL)** for exemple ?

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- **[R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")**
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14 years 5 months ago [\#50269](#50269) by [R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")  Replied by *[R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50269 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

Yes, the AUSTRALIA POST plugin works fine. Just published it and it was visible (almost same settings, no zones declard)

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14 years 5 months ago [\#50275](#50275) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50275 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

Hello,

Are you selling free products ?

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 5 months ago [\#50373](#50373) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50373 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

Also, make sure that you set a weight AND dimensions in your products as UPS need them in order to calculate the shipping fees.

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14 years 5 months ago [\#50380](#50380) by [R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")  Replied by *[R\_Fey](/forum/user/7323-r-fey "View R&#95;Fey's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50380 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

will test that. thought when the force shipping option is marked in the settings, that would be of no meaning.

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14 years 5 months ago [\#50386](#50386) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: UPS Shipping not avaible on Checkout](/forum/3-bug-report/50152-ups-shipping-not-avaible-on-checkout#50386 "Hello,  I've been trying to set up UPS shipping for a while now but on the Checkout it is never avaible.  1) set up the payment mehtods and selected UPS Shipping on all of them 2) Published UPS Shipping mehtod 3) No zone restrictions made 4) set up the following settings (system and ups plugin): (see attachment)  Kind regards, Ralf.")*

The force shipping option is to activate the shipping selection. But then each shipping plugin which is triggered will have to generate its entries. The UPS server requires weight and dimensions. If not present it won't display any shipping methods and display an error message instead.
If you don't see it, it's probably because of your template:
[ www.hikashop.com/en/support/documentatio...issues.html#messages](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#messages)

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