[Skip to main content](#vessel-content) # 403 Error ## - **[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")** - [![corsasite's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6206-corsasite "View corsasite's Profile") Topic Author - [ Offline](/forum/user/6206-corsasite) Less More - Posts: 10 - Thank you received: 0 - - 14 years 5 months ago - 14 years 5 months ago [\#50476](#50476) by [corsasite](/forum/user/6206-corsasite "View corsasite's Profile") *[403 Error](/forum/3-bug-report/50476-403-error#50476 "Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla.")* was created by *[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")* Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla. Last edit: 14 years 5 months ago by [corsasite](/forum/user/6206-corsasite "View corsasite's Profile"). Reason: Added information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDQ3Ni00MDMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 5 months ago [\#50536](#50536) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 403 Error](/forum/3-bug-report/50476-403-error#50536 "Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla.")* We don't have such problems on our end. Could you give a link to such page so that we ca see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDQ3Ni00MDMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")** - [![corsasite's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6206-corsasite "View corsasite's Profile") Topic Author - [ Offline](/forum/user/6206-corsasite) Less More - Posts: 10 - Thank you received: 0 - - 14 years 5 months ago [\#50539](#50539) by [corsasite](/forum/user/6206-corsasite "View corsasite's Profile") Replied by *[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")* on topic *[Re: 403 Error](/forum/3-bug-report/50476-403-error#50539 "Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla.")* [ www.corvair.org](http://www.corvair.org) Click on the store menu item. --H Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDQ3Ni00MDMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 5 months ago [\#50590](#50590) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 403 Error](/forum/3-bug-report/50476-403-error#50590 "Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla.")* I don't see any 403 error on your website. When I click on "choose options" OR the link to a product, it asks me to login in order to access the product page. That's not something which is done by HikaShop. Did you modify something in HikaShop in order to have that redirect ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDQ3Ni00MDMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")** - [![corsasite's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6206-corsasite "View corsasite's Profile") Topic Author - [ Offline](/forum/user/6206-corsasite) Less More - Posts: 10 - Thank you received: 0 - - 14 years 5 months ago [\#50668](#50668) by [corsasite](/forum/user/6206-corsasite "View corsasite's Profile") Replied by *[corsasite](/forum/user/6206-corsasite "View corsasite's Profile")* on topic *[Re: 403 Error \[Solved\]](/forum/3-bug-report/50476-403-error#50668 "Hello-- We are getting 403 errors when our users try to select a product with options. If the product has no options, it is added to the cart. It is only the items with options. We are using 1.5.7, the Essentials version. We cannot reproduce the error when we tested the store, as it did not happen for us as 'Super Users', but it can be reproduced for our standard Joomla users. We do not have SEO enabled in Joomla.")* No, the menu assignment in the content module was wrong. Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDQ3Ni00MDMtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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