[Skip to main content](#vessel-content) # Images not uploading properly ## - **[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")** - [![akcreation's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4570-akcreation "View akcreation's Profile") Topic Author - [ Offline](/forum/user/4570-akcreation) Less More - Posts: 47 - Thank you received: 1 - - 14 years 5 months ago [\#50533](#50533) by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile") *[Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#50533 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* was created by *[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")* Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50589](#50589) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#50589 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* Turn on the debug mode of the joomla configuration and try again. Do you get an error somewhere ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")** - [![akcreation's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4570-akcreation "View akcreation's Profile") Topic Author - [ Offline](/forum/user/4570-akcreation) Less More - Posts: 47 - Thank you received: 1 - - 14 years 5 months ago [\#53799](#53799) by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile") Replied by *[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")* on topic *[Re: Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#53799 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* Hi Nicolas, sorry for the delay getting back to you on this. I am not really familiar with debug mode in Joomla, I have turned it on, but don't really know what I'm looking for. I have attached a screen dump of what I see in debug mode, but don't really know where to go from there? Thanks, Keith - [ ![Screenshot2012-06-13at17.04.22.png](/forum/attachment/4263) ](/forum/attachment/4263 "...at17.04.22.png") [ ](/forum/attachment/4263?download=1 "...at17.04.22.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53870](#53870) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#53870 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* You would have seen the error if you had one, with the debug mode turned on. Could you try to update to the latest version and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")** - [![akcreation's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4570-akcreation "View akcreation's Profile") Topic Author - [ Offline](/forum/user/4570-akcreation) Less More - Posts: 47 - Thank you received: 1 - - 14 years 4 months ago [\#53965](#53965) by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile") Replied by *[akcreation](/forum/user/4570-akcreation "View akcreation's Profile")* on topic *[Re: Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#53965 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* Hi Nicolas, thanks for coming back. I have just updated from 1.5.7 to 1.5.8 I was able to upload about 2 images successfully, now it has gone back to doing it again (image loads up, but once I hit save, it turns back to the default barcode image). This is crazy, I have used hikashop a number of times but have never seen this before. Can I possibly supply you with a link to my site for you to have a look? Can I PM it to you? Thanks for your help, Keith Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 months ago [\#54055](#54055) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Images not uploading properly](/forum/3-bug-report/50533-images-not-uploading-properly#54055 "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith")* That's strange. Yes, please send the information via our contact form : [ www.hikashop.com/en/contact-us.html](http://www.hikashop.com/en/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MDUzMy1pbWFnZXMtbm90LXVwbG9hZGluZy1wcm9wZXJseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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