[Skip to main content](#vessel-content) # cart checkout prob using IE9 ## - **[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")** - [![SLLLC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/514-slllc "View SLLLC's Profile") Topic Author - [ Offline](/forum/user/514-slllc) Less More - Posts: 48 - Thank you received: 1 - - 14 years 5 months ago [\#51624](#51624) by [SLLLC](/forum/user/514-slllc "View SLLLC's Profile") *[cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#51624 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* was created by *[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")* When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#51709](#51709) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#51709 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* Can you give a link to your website ? Do you have the same problem on our demo website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")** - [![SLLLC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/514-slllc "View SLLLC's Profile") Topic Author - [ Offline](/forum/user/514-slllc) Less More - Posts: 48 - Thank you received: 1 - - 14 years 5 months ago [\#52071](#52071) by [SLLLC](/forum/user/514-slllc "View SLLLC's Profile") Replied by *[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52071 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* seems to have self-resolved itself, must have been a temp glitch in IE9. Made sure and also tested on your demo website using IE9. But I still have to click the "next" button twice to advance to my payment gateway My Checkout workflow is: cart_coupon_login_address_payment_shipping_confirm,end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52143](#52143) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52143 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* For the next button, it's probably because either the "Auto select default shipping and payment methods" or the "Auto submit shipping and payment methods selection" options of the Checkout tab of the configuration which you turned off. Make sure that they are on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")** - [![SLLLC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/514-slllc "View SLLLC's Profile") Topic Author - [ Offline](/forum/user/514-slllc) Less More - Posts: 48 - Thank you received: 1 - - 14 years 5 months ago [\#52205](#52205) by [SLLLC](/forum/user/514-slllc "View SLLLC's Profile") Replied by *[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52205 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* [ ![Config-Checkout.png](/forum/attachment/4062) ](/forum/attachment/4062 "...g-Checkout.png") Both options are set to yes(on) - [ ![Config-Checkout.png](/forum/attachment/4062) ](/forum/attachment/4062 "...g-Checkout.png") [ ](/forum/attachment/4062?download=1 "...g-Checkout.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52289](#52289) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52289 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* Can you give a link to your shop ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")** - [![SLLLC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/514-slllc "View SLLLC's Profile") Topic Author - [ Offline](/forum/user/514-slllc) Less More - Posts: 48 - Thank you received: 1 - - 14 years 5 months ago [\#52331](#52331) by [SLLLC](/forum/user/514-slllc "View SLLLC's Profile") Replied by *[SLLLC](/forum/user/514-slllc "View SLLLC's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52331 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* here is the link [ www.slllc.org/site/our-store](http://www.slllc.org/site/our-store) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 months ago [\#52386](#52386) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: cart checkout prob using IE9](/forum/3-bug-report/51624-cart-checkout-prob-using-ie9#52386 "When clicking on the register button or the login button when using IE9 am unable to advance thru the checkout workflow. Page refresh's to the same login/register page with no "next" button. Tested in Firefox, Chrome and Safari with no problems. p.s. I also have to click the "next" button twice to advance to my payment gateway (Paypal) Hikashop ver 1.5.7 PHP ver 5.3.13 mysql ver 5.1.61")* I just tried on my end and didn't had to click twice on next in the checkout on your website. You found the solution ? Or do you still have the problem on your end ? If so, we cannot reproduce it. Could you try with another computer then ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTYyNC1jYXJ0LWNoZWNrb3V0LXByb2ItdXNpbmctaWU5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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