[Skip to main content](#vessel-content) # Blank page in 1.4.3 update ## - **[afonic](/forum/user/454-afonic "View afonic's Profile")** - [![afonic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/454-afonic "View afonic's Profile") Topic Author - [ Offline](/forum/user/454-afonic) Less More - Posts: 45 - Thank you received: 0 - - 15 years 9 months ago [\#5175](#5175) by [afonic](/forum/user/454-afonic "View afonic's Profile") *[Blank page in 1.4.3 update](/forum/3-bug-report/5175-blank-page-in-1-4-3-update#5175 "Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost?")* was created by *[afonic](/forum/user/454-afonic "View afonic's Profile")* Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost? [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/eshop.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/eshop.png "[img") - [ ![eshop.png](/forum/attachment/336) ](/forum/attachment/336 "eshop.png") [ ](/forum/attachment/336?download=1 "eshop.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTc1LWJsYW5rLXBhZ2UtaW4tMS00LTMtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#5176](#5176) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Blank page in 1.4.3 update](/forum/3-bug-report/5175-blank-page-in-1-4-3-update#5176 "Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost?")* Hi, No one reported such problems yet with 1.4.3 It would be great to activate the debug mode of joomla and refresh that page. We might see an error message which would help us understand your issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTc1LWJsYW5rLXBhZ2UtaW4tMS00LTMtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[afonic](/forum/user/454-afonic "View afonic's Profile")** - [![afonic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/454-afonic "View afonic's Profile") Topic Author - [ Offline](/forum/user/454-afonic) Less More - Posts: 45 - Thank you received: 0 - - 15 years 9 months ago [\#5415](#5415) by [afonic](/forum/user/454-afonic "View afonic's Profile") Replied by *[afonic](/forum/user/454-afonic "View afonic's Profile")* on topic *[Re: Blank page in 1.4.3 update](/forum/3-bug-report/5175-blank-page-in-1-4-3-update#5415 "Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost?")* Hi, did you change anything in the 18-01-2011 release as opposed in the 14-01 one? I tried installing again to troubleshoot and it works fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTc1LWJsYW5rLXBhZ2UtaW4tMS00LTMtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#5416](#5416) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Blank page in 1.4.3 update](/forum/3-bug-report/5175-blank-page-in-1-4-3-update#5416 "Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost?")* No. Maybe a problem happened during the update (like a timeout on our server?) which broke HikaShop last time you tried ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTc1LWJsYW5rLXBhZ2UtaW4tMS00LTMtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[afonic](/forum/user/454-afonic "View afonic's Profile")** - [![afonic's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/454-afonic "View afonic's Profile") Topic Author - [ Offline](/forum/user/454-afonic) Less More - Posts: 45 - Thank you received: 0 - - 15 years 9 months ago [\#5418](#5418) by [afonic](/forum/user/454-afonic "View afonic's Profile") Replied by *[afonic](/forum/user/454-afonic "View afonic's Profile")* on topic *[Re: Blank page in 1.4.3 update](/forum/3-bug-report/5175-blank-page-in-1-4-3-update#5418 "Hi, I updated Hikashop to 1.4.3 and the result was a blank page. As this is a live site, I had to immediately downgrade to 1.4.2 to make it work again. Any ideas before I start testing at localhost?")* Hi, nope, I tried several times. Anyway problem solved, somehow. ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MTc1LWJsYW5rLXBhZ2UtaW4tMS00LTMtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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