[Skip to main content](#vessel-content) # Unable to Checkout using firstdata, cannot proceed ## - **[samtimalsina](/forum/user/7711-samtimalsina "View samtimalsina's Profile")** - [![samtimalsina's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7711-samtimalsina "View samtimalsina's Profile") Topic Author - [ Offline](/forum/user/7711-samtimalsina) Less More - Posts: 1 - Thank you received: 0 - - 14 years 4 months ago [\#52547](#52547) by [samtimalsina](/forum/user/7711-samtimalsina "View samtimalsina's Profile") *[Unable to Checkout using firstdata, cannot proceed](/forum/3-bug-report/52547-unable-to-checkout-using-firstdata-cannot-proceed#52547 "We recently bought a Hikashop Starter version to integrate a very simple shopping cart. Everything works as expected except on the checkout page. The one and only method to checkout is credit card...")* was created by *[samtimalsina](/forum/user/7711-samtimalsina "View samtimalsina's Profile")* We recently bought a Hikashop Starter version to integrate a very simple shopping cart. Everything works as expected except on the checkout page. The one and only method to checkout is credit card (firstdata). The plugin has been setup correctly, we double checked that. When I fill in the credit card details and hit next, the page refreshes but nothing else happens. I am on the same page again and cannot proceed with the checkout. There is no error message, nothing. This is for a client's website that must be launched asap. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MjU0Ny11bmFibGUtdG8tY2hlY2tvdXQtdXNpbmctZmlyc3RkYXRhLWNhbm5vdC1wcm9jZWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 4 months ago [\#52613](#52613) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to Checkout using firstdata, cannot proceed](/forum/3-bug-report/52547-unable-to-checkout-using-firstdata-cannot-proceed#52613 "We recently bought a Hikashop Starter version to integrate a very simple shopping cart. Everything works as expected except on the checkout page. The one and only method to checkout is credit card...")* If you don't have an error message, please check on that: [ www.hikashop.com/en/support/documentatio...issues.html#messages](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#messages) If that doesn't solve the problem, please give a link to your shop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MjU0Ny11bmFibGUtdG8tY2hlY2tvdXQtdXNpbmctZmlyc3RkYXRhLWNhbm5vdC1wcm9jZWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)