[Skip to main content](#vessel-content) # Administrator Order creation notification email. ## - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 9 months ago [\#5325](#5325) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") *[Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#5325 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* was created by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* Having changed the order number format I am getting emails sent to the administrator like this: **Subject** New order No. SA-000009 created on http://brain-home2/... **Message** This notification was for the order K9 on the website http://brain-home2/... The order number in the message is still in the default format. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14297 - - 15 years 9 months ago [\#5328](#5328) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#5328 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* Thank you for your feedback. You can change the code Code: hikashop::encode($data->order_id) to Code: hikashop::encode($data) in the file media/com_hikashop/mail/order_admin_notification.text.php to fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile")** - [![LiquefyStudios's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar438.png)](/forum/user/438-liquefystudios "View LiquefyStudios's Profile") - [ Offline](/forum/user/438-liquefystudios) Less More - Posts: 17 - Thank you received: 0 - - 15 years 9 months ago [\#6309](#6309) by [LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile") Replied by *[LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#6309 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* I have installed the latest version of HikaShop but cannot find the fields to set an own subject to the order creation notification (HTML). Is it still available by following this path: media/com_hikashop/mail/order_admin_notification.text.php ? I couldn't find anything you described ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile")** - [![LiquefyStudios's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar438.png)](/forum/user/438-liquefystudios "View LiquefyStudios's Profile") - [ Offline](/forum/user/438-liquefystudios) Less More - Posts: 17 - Thank you received: 0 - - 15 years 9 months ago [\#6311](#6311) by [LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile") Replied by *[LiquefyStudios](/forum/user/438-liquefystudios "View LiquefyStudios's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#6311 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* I think I got it! Sorry for asking before thinking ![;-)](/media/kunena/emoticons/24.png ";-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14297 - - 15 years 9 months ago [\#6316](#6316) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#6316 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* The subject of emails should be modifiable in the config under the tab languages. Also, you can change it in the menu System->Emails if you have the Business edition which enables you to completely personalize your emails. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[boussog1](/forum/user/4519-boussog1 "View boussog1's Profile")** - [![boussog1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4519-boussog1 "View boussog1's Profile") - [ Offline](/forum/user/4519-boussog1) Less More - Posts: 64 - Thank you received: 0 - - 14 years 9 months ago [\#35392](#35392) by [boussog1](/forum/user/4519-boussog1 "View boussog1's Profile") Replied by *[boussog1](/forum/user/4519-boussog1 "View boussog1's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#35392 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* Hello, I am trying to edit this e-mail in the Business version. When I press save nothing happens ... The rest of Hikashop works normally. Any ideas? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14297 - - 14 years 9 months ago [\#35435](#35435) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#35435 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* Hi, Do you get an error message ? Anything ? If you activate the debug mode of the joomla configuration, do you get an error when you try that ? It might be an access right issue. Please make sure that the folder media/com_hikashop/mail is writable via FTP. You should set it to 777 to see if that works better. Let us know how all that goes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[boussog1](/forum/user/4519-boussog1 "View boussog1's Profile")** - [![boussog1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4519-boussog1 "View boussog1's Profile") - [ Offline](/forum/user/4519-boussog1) Less More - Posts: 64 - Thank you received: 0 - - 14 years 9 months ago [\#35481](#35481) by [boussog1](/forum/user/4519-boussog1 "View boussog1's Profile") Replied by *[boussog1](/forum/user/4519-boussog1 "View boussog1's Profile")* on topic *[Re: Administrator Order creation notification email.](/forum/3-bug-report/5325-administrator-order-creation-notification-email#35481 "Having changed the order number format I am getting emails sent to the administrator like this: Subject New order No. created on http://brain-home2/... Message This notification was for the order on the website http://brain-home2/... The order number in the message is still in the default format.")* Hi Nicolas, I was accessing it from a public internet connection. It worked as expected from home. Thank-you and sorry!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzI1LWFkbWluaXN0cmF0b3Itb3JkZXItY3JlYXRpb24tbm90aWZpY2F0aW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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