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#   Unable to Open Archive

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- **[cslane](/forum/user/7779-cslane "View cslane's Profile")**
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14 years 5 months ago [\#53305](#53305) by [cslane](/forum/user/7779-cslane "View cslane's Profile")  *[Unable to Open Archive](/forum/3-bug-report/53305-unable-to-open-archive#53305 "Upon trying to install on my J2.5.4 site, I get get "unable to open archive" error. I've checked all permissions. They seem good. Can you help?")* was created by *[cslane](/forum/user/7779-cslane "View cslane's Profile")*

Upon trying to install on my J2.5.4 site, I get get "unable to open archive" error. I've checked all permissions. They seem good. Can you help?

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14 years 5 months ago [\#53308](#53308) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to Open Archive](/forum/3-bug-report/53305-unable-to-open-archive#53308 "Upon trying to install on my J2.5.4 site, I get get "unable to open archive" error. I've checked all permissions. They seem good. Can you help?")*

Please try an install via FTP:
[ www.hikashop.com/en/support/documentatio...-install.html#errors](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#errors)

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