[Skip to main content](#vessel-content) # PayPal payment fee ## - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 14 years 5 months ago - 14 years 5 months ago [\#53569](#53569) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") *[PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53569 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* was created by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Last edit: 14 years 5 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53649](#53649) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53649 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* Hi, 1. I'm not sure I understand what you're saying. Could you give more information on that ? 2. If you download again HikaShop on our website and install it, it should fix that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 14 years 5 months ago [\#53667](#53667) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53667 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* > nicolas wrote: Hi, > > 1\. I'm not sure I understand what you're saying. Could you give more information on that ? > > > I mean that the payment percentage fee should be determined on the general total, i.e. the total purchases added shipping cost. > > > > for n. 2 : I'll try as soon as possible. --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53672](#53672) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53672 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* As far as I know, the percentage fee of the payment methods includes the shipping fees. Could you give an example (Checkout tab screenshot, payment method fee, link to the shop) so that we can look at your problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 14 years 5 months ago [\#53776](#53776) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53776 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* Ok, I updated it. Pay Pal is ok now. But the calculation of the percentage still does not work well. The system calculates the percentage only on purchases and not on purchases+shipping. Here is a screenshot. I set the percentage on 1.5%. The system give me Euro 0,24. It should be Euro 0,36 (16,80+7=23,80 * 1.5%= 0.36) --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) - [ ![percentagepaymentscreenshot.jpg](/forum/attachment/4261) ](/forum/attachment/4261 "...screenshot.jpg") [ ](/forum/attachment/4261?download=1 "...screenshot.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53789](#53789) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53789 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* Ok, I checked and there is indeed a problem with the payment fees, but it's not a problem with taxes. It's just that it rounds the percentage before applying it. You can download and install again HikaShop to fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 14 years 5 months ago - 14 years 5 months ago [\#53810](#53810) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53810 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* I Updated it. Now the amount near the PayPal choise is correct. But there are always the same problem with the total below. Unfortunately i've noticed another issue: In my check out you have to choose first the shipping and then, on the next step/page, you can choose the payment. So, on the last step, where you choose the payment, if you update some products the shipping cost disappears!!!!! Luckily if you clik on pay now the system come back on the first step to choose again the shipping.!!! PS: maybe it is not an issue. Because if you change the amount of the products you have to chose agian the shipping cause the weight change. But it would be better that you come back to the choice of transport without waiting to click pay now. ![;)](/media/kunena/emoticons/24.png ";)") --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Last edit: 14 years 5 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#53871](#53871) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53871 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* You can download and install again HikaShop to fix the problem. Indeed that's not an issue. When you change the products, you have to reselect your shipping method. That's normal ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 14 years 5 months ago [\#53884](#53884) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[Re: PayPal payment fee](/forum/3-bug-report/53569-paypal-payment-fee#53884 "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal")* Ok, now it is all ok. Solved! Thanks --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81MzU2OS1wYXlwYWwtcGF5bWVudC1mZWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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