[Skip to main content](#vessel-content) # Chracteristics are no translated in emails! ## - **[LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile")** - [![LVlidbiters's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile") Topic Author - [ Offline](/forum/user/5752-lvlidbiters) Less More - Posts: 13 - Thank you received: 0 - - 14 years 4 months ago [\#54560](#54560) by [LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile") *[Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54560 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* was created by *[LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile")* Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 4 months ago [\#54705](#54705) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54705 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* Hi, I've never heard of such problem. Could you give more information ? It's only in that email ? Not in other emails ? Not in the order details ? Not in the checkout ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Asty](/forum/user/7437-asty "View Asty's Profile")** - [![Asty's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7437-asty "View Asty's Profile") - [ Offline](/forum/user/7437-asty) Less More - Posts: 10 - Thank you received: 0 - - 14 years 4 months ago [\#54726](#54726) by [Asty](/forum/user/7437-asty "View Asty's Profile") Replied by *[Asty](/forum/user/7437-asty "View Asty's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54726 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* Characteristics not even translated on admin/product edit page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 4 months ago [\#54768](#54768) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54768 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* On the back end that's normal. Could you answer to my questions? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Asty](/forum/user/7437-asty "View Asty's Profile")** - [![Asty's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7437-asty "View Asty's Profile") - [ Offline](/forum/user/7437-asty) Less More - Posts: 10 - Thank you received: 0 - - 14 years 4 months ago [\#54881](#54881) by [Asty](/forum/user/7437-asty "View Asty's Profile") Replied by *[Asty](/forum/user/7437-asty "View Asty's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54881 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* > nicolas wrote: On the back end that's normal. Could you answer to my questions? Sorry, no. You need to contact with initiator of thread But why you told that this is normal for admin part? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile")** - [![LVlidbiters's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile") Topic Author - [ Offline](/forum/user/5752-lvlidbiters) Less More - Posts: 13 - Thank you received: 0 - - 14 years 4 months ago [\#54885](#54885) by [LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile") Replied by *[LVlidbiters](/forum/user/5752-lvlidbiters "View LVlidbiters's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54885 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* Hello, sorry for delay. Characteristics ar translated in checkout and in product page, but not in emails. I use only order creation notification emails(both shop owner and customer) so I cant tell about others. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 4 months ago [\#54964](#54964) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Chracteristics are no translated in emails!](/forum/3-bug-report/54560-chracteristics-are-no-translated-in-emails#54964 "Hello! I do not know, whether this is on Hikashop or Falang, but the data that is given in the order creation notification email has the default characteristic texts and not translated ones.")* Sorry, I didn't see that it was someone else. In administration, the translation system of Falang/Joomfish is not activated. It's only on the front end. For some key things like the order statuses, HikaShop manually translate it in the backend, but not the rest. For example, product names are not translated either on the products listing... The order creation notification is only sent to the buyer. The admin get the order admin notification. Did you change something in the emails ? Maybe that would explain the problem... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NDU2MC1jaHJhY3RlcmlzdGljcy1hcmUtbm8tdHJhbnNsYXRlZC1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.106 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)