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#   Products not showing after joomla upgrade

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- **[jomlo](/forum/user/7932-jomlo "View jomlo's Profile")**
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14 years 4 months ago [\#54879](#54879) by [jomlo](/forum/user/7932-jomlo "View jomlo's Profile")  *[Products not showing after joomla upgrade](/forum/3-bug-report/54879-products-not-showing-after-joomla-upgrade#54879 "After I upgraded Joomla from 2.5.5 to 2.5.6 all my products disapeared. The categories are still showing, but after clicking on the categorie no products apear.  I tried to create a new categorie and link existing products. This did not help. I tried installing Hikashop again. This did not help either.")* was created by *[jomlo](/forum/user/7932-jomlo "View jomlo's Profile")*

After I upgraded Joomla from 2.5.5 to 2.5.6 all my products disapeared. The categories are still showing, but after clicking on the categorie no products apear.

I tried to create a new categorie and link existing products. This did not help. I tried installing Hikashop again. This did not help either.

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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14 years 4 months ago [\#54883](#54883) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Products not showing after joomla upgrade](/forum/3-bug-report/54879-products-not-showing-after-joomla-upgrade#54883 "After I upgraded Joomla from 2.5.5 to 2.5.6 all my products disapeared. The categories are still showing, but after clicking on the categorie no products apear.  I tried to create a new categorie and link existing products. This did not help. I tried installing Hikashop again. This did not help either.")*

Hello,

Can you give me a link to your web site ? it would maybe help me to know where the problem come from.

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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14 years 4 months ago [\#54906](#54906) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Products not showing after joomla upgrade](/forum/3-bug-report/54879-products-not-showing-after-joomla-upgrade#54906 "After I upgraded Joomla from 2.5.5 to 2.5.6 all my products disapeared. The categories are still showing, but after clicking on the categorie no products apear.  I tried to create a new categorie and link existing products. This did not help. I tried installing Hikashop again. This did not help either.")*

Hi jomlo,

We can't reproduce the problem on our end. The update seems to work well.

Can you give us a temporary access on your backend to solve your problem ?
You can send us a message using the contact form: [ ](http://www.hikashop.com/fr/support/contact-us.html)[ www.hikashop.com/fr/support/contact-us.html](http://www.hikashop.com/fr/support/contact-us.html)

The following user(s) said Thank You: [jomlo](/forum/user/7932-jomlo "View jomlo's Profile")

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- **[jomlo](/forum/user/7932-jomlo "View jomlo's Profile")**
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14 years 4 months ago [\#54910](#54910) by [jomlo](/forum/user/7932-jomlo "View jomlo's Profile")  Replied by *[jomlo](/forum/user/7932-jomlo "View jomlo's Profile")* on topic *[Re: Products not showing after joomla upgrade](/forum/3-bug-report/54879-products-not-showing-after-joomla-upgrade#54910 "After I upgraded Joomla from 2.5.5 to 2.5.6 all my products disapeared. The categories are still showing, but after clicking on the categorie no products apear.  I tried to create a new categorie and link existing products. This did not help. I tried installing Hikashop again. This did not help either.")*

I solved the problem by uninstalling and re-install hika-shop. I did only loose the pictures. I know this is not a beatifull solution but for me it works.

Thanks for your effort!

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