[Skip to main content](#vessel-content) # Import Error ## - **[Madhatterr](/forum/user/777-madhatterr "View Madhatterr's Profile")** - [![Madhatterr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/777-madhatterr "View Madhatterr's Profile") Topic Author - [ Offline](/forum/user/777-madhatterr) Less More - Posts: 4 - Thank you received: 0 - - 15 years 9 months ago [\#5577](#5577) by [Madhatterr](/forum/user/777-madhatterr "View Madhatterr's Profile") *[Import Error](/forum/3-bug-report/5577-import-error#5577 "When I try to import a csv sheet of products, I got this error and can't seem to figure it out. Fatal error: Cannot access empty property in /home/public_html/administrator/components/com_hikashop/helpers/import.php on line 227 Thanks!")* was created by *[Madhatterr](/forum/user/777-madhatterr "View Madhatterr's Profile")* When I try to import a csv sheet of products, I got this error and can't seem to figure it out. Fatal error: Cannot access empty property in /home/public_html/administrator/components/com_hikashop/helpers/import.php on line 227 Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NTc3LWltcG9ydC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#5578](#5578) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Import Error](/forum/3-bug-report/5577-import-error#5578 "When I try to import a csv sheet of products, I got this error and can't seem to figure it out. Fatal error: Cannot access empty property in /home/public_html/administrator/components/com_hikashop/helpers/import.php on line 227 Thanks!")* Could you open your CSV file with a text editor like notepad++ and copy/paste here the header of the file (the line at the top with the column names) ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NTc3LWltcG9ydC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#5579](#5579) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Import Error](/forum/3-bug-report/5577-import-error#5579 "When I try to import a csv sheet of products, I got this error and can't seem to figure it out. Fatal error: Cannot access empty property in /home/public_html/administrator/components/com_hikashop/helpers/import.php on line 227 Thanks!")* Also, since the problem seems to come from your CSV, could you send us the CSV at nicolas@hikashop.com ? That would allow us to test the problem locally as we couldn't reproduce it so far. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NTc3LWltcG9ydC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#5582](#5582) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Import Error](/forum/3-bug-report/5577-import-error#5582 "When I try to import a csv sheet of products, I got this error and can't seem to figure it out. Fatal error: Cannot access empty property in /home/public_html/administrator/components/com_hikashop/helpers/import.php on line 227 Thanks!")* Thank you for providing the file. The first column in your CSV doesn't have a name. Please add a name to the column or remove the column all together and that should be better. On our end, we made a modification to HikaShop's code so that a proper error message will be displayed instead of the fatal error starting on next version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NTc3LWltcG9ydC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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