[Skip to main content](#vessel-content) # Paypal Redirect losing bottom of template ## - **[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")** - [![adeptdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Topic Author - [ Offline](/forum/user/4465-adeptdesigns) Less More - Posts: 78 - Thank you received: 1 - - 14 years 3 months ago [\#56707](#56707) by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") *[Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#56707 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* was created by *[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")* Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks. - [ ![hika_2012-07-06.jpg](/forum/attachment/4652) ](/forum/attachment/4652 "...2012-07-06.jpg") [ ](/forum/attachment/4652?download=1 "...2012-07-06.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 3 months ago [\#56747](#56747) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#56747 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Hi, It's impossible to skip this screen. That's mandatory in order for HikaShop to send the order information to PayPal. I've never seen that problem. Could you try to switch temporarily your template in order to see if it's related to it ? Could you give a link to your shop so that we can analyze that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")** - [![adeptdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Topic Author - [ Offline](/forum/user/4465-adeptdesigns) Less More - Posts: 78 - Thank you received: 1 - - 14 years 3 months ago [\#56775](#56775) by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Replied by *[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#56775 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Hi, I tried the template Beez2, and the footer also cuts off, please see image. I will be happy to provide the link to the site, it's kearneycreativeenterprises.com but it's down for maintenance right now, as I am in development and I am not ready for my client to see it yet. Any help is appreciated. As soon as the site is live, I'll be happy to let you know so you can look. Any thoughts on this? - [ ![Untitled-1_2012-07-08.jpg](/forum/attachment/4658) ](/forum/attachment/4658 "...2012-07-08.jpg") [ ](/forum/attachment/4658?download=1 "...2012-07-08.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 3 months ago [\#56814](#56814) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#56814 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Hi, Maybe it's a problem of HTML, but hard to say anything without looking at the HTML of the page directly on your website...That's why I was asking for the URL. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")** - [![adeptdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Topic Author - [ Offline](/forum/user/4465-adeptdesigns) Less More - Posts: 78 - Thank you received: 1 - - 14 years 3 months ago [\#57058](#57058) by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Replied by *[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#57058 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Sorry for the delay. The site is live now, [ www.kearneycreativeenterprises.com](http://www.kearneycreativeenterprises.com) Thanks for your help!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 3 months ago [\#57122](#57122) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#57122 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Could you change the code: Code: <!-- document.getElementById('hikashop_paypal_form').submit(); //--> to: Code: document.getElementById('hikashop_paypal_form').submit(); in the file plugins/hikashoppayment/paypal/paypal_end.php and try again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")** - [![adeptdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Topic Author - [ Offline](/forum/user/4465-adeptdesigns) Less More - Posts: 78 - Thank you received: 1 - - 14 years 3 months ago [\#57127](#57127) by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") Replied by *[adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#57127 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Thanks, but it didn't work. ![:(](/media/kunena/emoticons/22.png ":(") If I understand correct, we removed: Code: <!-- //--> Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 3 months ago [\#57173](#57173) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#57173 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* Maybe the processing of the page is stopped because of the redirect to PayPal... Try to the the reversed modification of that modification: [ www.hikashop.com/forum/4-how-to/29872-pa...t.html?lang=fr#29935](http://www.hikashop.com/forum/4-how-to/29872-paypal-redirect.html?lang=fr#29935) The following user(s) said Thank You: [amirdt](/forum/user/12510-amirdt "View amirdt's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[amirdt](/forum/user/12510-amirdt "View amirdt's Profile")** - [![amirdt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12510-amirdt "View amirdt's Profile") - [ Offline](/forum/user/12510-amirdt) Less More - Posts: 1 - Thank you received: 0 - - 13 years 10 months ago - 13 years 10 months ago [\#83252](#83252) by [amirdt](/forum/user/12510-amirdt "View amirdt's Profile") Replied by *[amirdt](/forum/user/12510-amirdt "View amirdt's Profile")* on topic *[Re: Paypal Redirect losing bottom of template](/forum/3-bug-report/56707-paypal-redirect-losing-bottom-of-template#83252 "Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer. How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template. Thanks.")* > nicolas wrote: Maybe the processing of the page is stopped because of the redirect to PayPal... > Try to the the reversed modification of that modification: > [ www.hikashop.com/forum/4-how-to/29872-pa...t.html?lang=fr#29935](http://www.hikashop.com/forum/4-how-to/29872-paypal-redirect.html?lang=fr#29935) I had the exact same problem (Paypal Redirect losing bottom of template) and your solution resolved it. (the site is [ www.fl-labs.com/](http://www.fl-labs.com/) - it is still not completed) Thanks and Merry Christmas... ![B)](/media/kunena/emoticons/9.png "B)") Last edit: 13 years 10 months ago by [amirdt](/forum/user/12510-amirdt "View amirdt's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81NjcwNy1wYXlwYWwtcmVkaXJlY3QtbG9zaW5nLWJvdHRvbS1vZi10ZW1wbGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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