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#   Paypal: The card you entered cannot be used ...

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14 years 3 months ago [\#59676](#59676) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal: The card you entered cannot be used ...](/forum/3-bug-report/57945-paypal-the-card-you-entered-cannot-be-used?start=20#59676 "Hi,  This is probably not a bug but I wasn't sure where else to post this question. It seems that none of my customers can use the Paypal payment option if they don't have a Paypal account. What I mean is, if they choose the Paypal payment option and then enter their credit card info, they'll get an error message from Paypal saying:  "The card you entered cannot be used for this payment. Please enter a different credit or debit card number."  I'm thinking this has probably to do with Paypal and not with Hikashop but I wanted to ask here first because I'm much more likely to get a response here than when I try to get support from Paypal. Does anyone have any idea what may be causing this? The customers are using regular credit cards like Visa, Mastercard, etc... so normally they should be accepted by Paypal.  So far I've had nothing but problems with this and customers are forced to use Bank Transfer, which takes ages to reach us and brings a lot of work with it.")*

I would recommend that you contact moneybookers. They asked us to add that option so that the credit card option could be displayed more clearly on the payment page. So I can't imagine that they don't propose payment by credit card.
Maybe it's comes from your merchant account which has to be validated on their end or something...

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