[Skip to main content](#vessel-content) # Importing Flat File - \[an error occurred... ## - **[jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")** - [![jrtoms's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8283-jrtoms "View jrtoms's Profile") Topic Author - [ Offline](/forum/user/8283-jrtoms) Less More - Posts: 24 - Thank you received: 0 - - 14 years 3 months ago [\#58124](#58124) by [jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile") *[Importing Flat File - \[an error occurred...](/forum/3-bug-report/58124-importing-flat-file-an-error-occurred#58124 "Hi! While trying to import a flat file for products, I get the following error. [an error occurred while processing this directive] I've tried changing some of the parameters of importing, and tried text importing as well, but same error. Please help!")* was created by *[jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")* Hi! While trying to import a flat file for products, I get the following error. [an error occurred while processing this directive] I've tried changing some of the parameters of importing, and tried text importing as well, but same error. Please help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81ODEyNC1pbXBvcnRpbmctZmxhdC1maWxlLWFuLWVycm9yLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#58156](#58156) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Importing Flat File - \[an error occurred...](/forum/3-bug-report/58124-importing-flat-file-an-error-occurred#58156 "Hi! While trying to import a flat file for products, I get the following error. [an error occurred while processing this directive] I've tried changing some of the parameters of importing, and tried text importing as well, but same error. Please help!")* Hi, That error can apparently come from several things: [ www.kunena.org/forum/173-K-16-and-K-17-I...is-directive-problem](http://www.kunena.org/forum/173-K-16-and-K-17-Installation-and-Upgrade-Archive/113236-an-error-occurred-while-processing-this-directive-problem) I would say that it's most likely that it comes from a file permission issue on your website. Or maybe that your CSV file is not correct ? Could you maybe post your CSV file so that we can look at it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81ODEyNC1pbXBvcnRpbmctZmxhdC1maWxlLWFuLWVycm9yLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")** - [![jrtoms's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8283-jrtoms "View jrtoms's Profile") Topic Author - [ Offline](/forum/user/8283-jrtoms) Less More - Posts: 24 - Thank you received: 0 - - 14 years 3 months ago [\#58159](#58159) by [jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile") Replied by *[jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")* on topic *[Re: Importing Flat File - \[an error occurred...](/forum/3-bug-report/58124-importing-flat-file-an-error-occurred#58159 "Hi! While trying to import a flat file for products, I get the following error. [an error occurred while processing this directive] I've tried changing some of the parameters of importing, and tried text importing as well, but same error. Please help!")* Oddly enough, despite the fact I was getting that error most of the data was still imported :huh: The system didn't organize the products into their respective categories, but that's ok, I can do that myself. Thank you for responding! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81ODEyNC1pbXBvcnRpbmctZmxhdC1maWxlLWFuLWVycm9yLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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