[Skip to main content](#vessel-content) # HikaShop not working ## - **[blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile")** - [![blackballdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile") Topic Author - [ Offline](/forum/user/1315-blackballdesigns) Less More - Posts: 44 - Thank you received: 0 - - 14 years 3 months ago - 14 years 3 months ago [\#59264](#59264) by [blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile") *[HikaShop not working](/forum/3-bug-report/59264-hikashop-not-working#59264 "I have installed my Business edition of HikaShop on 2 different websites now and it's not working for me at all. I created some categories and some products and they just simply don't show up on the...")* was created by *[blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile")* I have installed my Business edition of HikaShop on 2 different websites now and it's not working for me at all. I created some categories and some products and they just simply don't show up on the front end. I created HikaShop pages in my menu, one Products > Listing page, one Categories page and one Single Product page. None of them are displaying anything but a blank page. All of my products and categories are enabled and the store is online. I even created a HikaShop Content module and displayed it on my homepage. The products show up, but when I click them it loads the correct page URL, but doesn't actually leave the homepage. It just displays all of the modules and everything that I have enabled for the homepage but it's not the homepage URL. What could be the problem? Last edit: 14 years 3 months ago by [blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile"). 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I created some categories and some products and they just simply don't show up on the...")* Hello, Can you please show me screenshots of your hikashop menus's configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81OTI2NC1oaWthc2hvcC1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#59285](#59285) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: HikaShop not working](/forum/3-bug-report/59264-hikashop-not-working#59285 "I have installed my Business edition of HikaShop on 2 different websites now and it's not working for me at all. I created some categories and some products and they just simply don't show up on the...")* From what you're saying, it seems that the problem is that your template is missing the jdoc include tag for the main area. I would recommend to contact your template provider so that he can add it: [ docs.joomla.org/Jdoc\_statements#Component](http://docs.joomla.org/Jdoc_statements#Component) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81OTI2NC1oaWthc2hvcC1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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