[Skip to main content](#vessel-content) # confirmation email missing items on shopping cart ## - **[dankron](/forum/user/7331-dankron "View dankron's Profile")** - [![dankron's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7331-dankron "View dankron's Profile") Topic Author - [ Offline](/forum/user/7331-dankron) Less More - Posts: 16 - Thank you received: 1 - - 14 years 3 months ago [\#59434](#59434) by [dankron](/forum/user/7331-dankron "View dankron's Profile") *[confirmation email missing items on shopping cart](/forum/3-bug-report/59434-confirmation-email-missing-items-on-shopping-cart#59434 "for some reason the order confirmation email only shows 1 item of the order, if you have more than 1 item all other items are missing. do you have any idea why this could be happening? cheers, dan")* was created by *[dankron](/forum/user/7331-dankron "View dankron's Profile")* for some reason the order confirmation email only shows 1 item of the order, if you have more than 1 item all other items are missing. do you have any idea why this could be happening? cheers, dan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81OTQzNC1jb25maXJtYXRpb24tZW1haWwtbWlzc2luZy1pdGVtcy1vbi1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 months ago [\#59515](#59515) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: confirmation email missing items on shopping cart](/forum/3-bug-report/59434-confirmation-email-missing-items-on-shopping-cart#59515 "for some reason the order confirmation email only shows 1 item of the order, if you have more than 1 item all other items are missing. do you have any idea why this could be happening? cheers, dan")* I've never seen that. We would need more information on the problem. Are you able to reproduce that on our demo website ? If not, if you create similar products, are you able to reproduce the problem ? How are your products configured ? Files ? Options ? Characteristics ? etc Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81OTQzNC1jb25maXJtYXRpb24tZW1haWwtbWlzc2luZy1pdGVtcy1vbi1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dankron](/forum/user/7331-dankron "View dankron's Profile")** - [![dankron's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7331-dankron "View dankron's Profile") Topic Author - [ Offline](/forum/user/7331-dankron) Less More - Posts: 16 - Thank you received: 1 - - 14 years 3 months ago [\#59591](#59591) by [dankron](/forum/user/7331-dankron "View dankron's Profile") Replied by *[dankron](/forum/user/7331-dankron "View dankron's Profile")* on topic *[Re: confirmation email missing items on shopping cart](/forum/3-bug-report/59434-confirmation-email-missing-items-on-shopping-cart#59591 "for some reason the order confirmation email only shows 1 item of the order, if you have more than 1 item all other items are missing. do you have any idea why this could be happening? cheers, dan")* resolved after reinstalling hikashop Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC81OTQzNC1jb25maXJtYXRpb24tZW1haWwtbWlzc2luZy1pdGVtcy1vbi1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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