[Skip to main content](#vessel-content) # Error whenever I try to save something in hikashop ## - **[mohamed](/forum/user/5767-mohamed "View mohamed's Profile")** - [![mohamed's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5767-mohamed "View mohamed's Profile") Topic Author - [ Offline](/forum/user/5767-mohamed) Less More - Posts: 44 - Thank you received: 0 - - 14 years 3 months ago [\#60366](#60366) by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile") *[Error whenever I try to save something in hikashop](/forum/3-bug-report/60366-error-whenever-i-try-to-save-something-in-hikashop#60366 "Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I checked and the /administrator/index.php is available I just moved to a new host so it may have something to with that but the rest of joomla works fine")* was created by *[mohamed](/forum/user/5767-mohamed "View mohamed's Profile")* Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I checked and the /administrator/index.php is available I just moved to a new host so it may have something to with that but the rest of joomla works fine Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDM2Ni1lcnJvci13aGVuZXZlci1pLXRyeS10by1zYXZlLXNvbWV0aGluZy1pbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohamed](/forum/user/5767-mohamed "View mohamed's Profile")** - [![mohamed's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5767-mohamed "View mohamed's Profile") Topic Author - [ Offline](/forum/user/5767-mohamed) Less More - Posts: 44 - Thank you received: 0 - - 14 years 3 months ago [\#60369](#60369) by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile") Replied by *[mohamed](/forum/user/5767-mohamed "View mohamed's Profile")* on topic *[Re: Error whenever I try to save something in hikashop](/forum/3-bug-report/60366-error-whenever-i-try-to-save-something-in-hikashop#60369 "Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I checked and the /administrator/index.php is available I just moved to a new host so it may have something to with that but the rest of joomla works fine")* This only happens when trying to save a configuration. all other saves such as new products or anything else not related to configuration works Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDM2Ni1lcnJvci13aGVuZXZlci1pLXRyeS10by1zYXZlLXNvbWV0aGluZy1pbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 3 months ago [\#60422](#60422) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error whenever I try to save something in hikashop](/forum/3-bug-report/60366-error-whenever-i-try-to-save-something-in-hikashop#60422 "Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I checked and the /administrator/index.php is available I just moved to a new host so it may have something to with that but the rest of joomla works fine")* Looking around online, it seems that the problem could be solved by clearing your browser's cookies/cache: [ forum.joomla.org/viewtopic.php?f=7&t=595329](http://forum.joomla.org/viewtopic.php?f=7&t=595329) Could you try that ? If that doesn't work, it could well be a server configuration issue. Some other users are reporting similar issues on some servers with other extensions or joomla itself: [ forum.joomla.org/viewtopic.php?f=620&t=698816](http://forum.joomla.org/viewtopic.php?f=620&t=698816) In that case, I would encourage to contact your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDM2Ni1lcnJvci13aGVuZXZlci1pLXRyeS10by1zYXZlLXNvbWV0aGluZy1pbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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