[Skip to main content](#vessel-content) # 500 - An error has occurred. ## - **[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")** - [![gryttn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5254-gryttn "View gryttn's Profile") Topic Author - [ Offline](/forum/user/5254-gryttn) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#60820](#60820) by [gryttn](/forum/user/5254-gryttn "View gryttn's Profile") *[500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60820 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* was created by *[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")* I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do? [ ![hika3.png](/forum/attachment/5219) ](/forum/attachment/5219 "hika3.png") - [ ![hika3.png](/forum/attachment/5219) ](/forum/attachment/5219 "hika3.png") [ ](/forum/attachment/5219?download=1 "hika3.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 14 years 2 months ago [\#60847](#60847) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60847 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Hi, PHP is not case sensitive, but can you try to modify the view.html.php file and change the case of the classname ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#60856](#60856) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60856 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Dear Jerome, I have a similar issue while trying to view cart or wishlist. Actually, I have just installed Hikashop to check whether it meets my demands. Therefore I have not altered any files in any way. Can you suggest what could be the reason of the error? Thanks. =============================== Error: 500 - Представление не найдено [name, type, prefix]: cart, html, cartView You may not be able to visit this page because of: an out-of-date bookmark/favourite a search engine that has an out-of-date listing for this site a mistyped address you have no access to this page The requested resource was not found. An error has occurred while processing your request. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 2 months ago [\#60859](#60859) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60859 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Hi, For the first error, please download again HikaShop on our website and install it again. That should fix the problem automatically. For the problem of watashi, please turn on the debug mode of the joomla configuration and try to display the page again. That will give an error message with more information on what is going on which will help us fix it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#60863](#60863) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60863 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Dear Nicolas, It seems I mixed up different topics. I thouhg they are of the same nature. Anyway, please see debug logs below. Joomla! Debug Console Errors View not found [name, type, prefix]: cart, html, cartView Call stack \# Function Location 1 JSite->dispatch() JROOT/index.php:42 2 JComponentHelper::renderComponent() JROOT/includes/application.php:197 3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351 4 require_once() JROOT/libraries/joomla/application/component/helper.php:383 5 hikashopController->execute() JROOT/components/com_hikashop/hikashop.php:57 6 JController->execute() JROOT/administrator/components/com_hikashop/helpers/helper.php:1005 7 CartController->showcarts() JROOT/libraries/joomla/application/component/controller.php:760 8 hikashop_getLayout() JROOT/components/com_hikashop/controllers/cart.php:80 9 JController->getView() JROOT/administrator/components/com_hikashop/helpers/helper.php:609 10 JError::raiseError() JROOT/libraries/joomla/application/component/controller.php:902 11 JError::raise() JROOT/libraries/joomla/error/error.php:251 Session __default Profile Information Application 0.000 seconds (+0.000); 0.77 MB (+0.766) - afterLoad Application 0.109 seconds (+0.109); 8.14 MB (+7.371) - afterInitialise Application 0.146 seconds (+0.037); 12.06 MB (+3.924) - afterRoute Memory Usage 18.23 MB (19,111,520 Bytes) Database Queries 23 Queries Logged SELECT `data` FROM `rg2sm_session` WHERE `session_id` = '2e9a2b19db81a460e06540b91b05c919' DELETE FROM `rg2sm_session` WHERE `time` < '1345118085' SELECT folder AS type, element AS name, params FROM rg2sm_extensions WHERE enabled >= 1 AND type ='plugin' AND state >= 0 AND access IN (1,1) ORDER BY ordering SELECT extension_id AS id, element AS "option", params, enabled FROM rg2sm_extensions WHERE `type` = 'component' AND `element` = 'com_languages' SELECT template FROM rg2sm_template_styles as s WHERE s.client_id = 0 AND s.home = 1 SELECT template FROM rg2sm_template_styles as s WHERE s.client_id = 0 AND s.home = 1 SELECT extension, file, type FROM rg2sm_rokcommon_configs ORDER BY priority SHOW FULL COLUMNS FROM `rg2sm_extensions` SELECT `extension_id` FROM `rg2sm_extensions` WHERE type = 'component' AND element = 'com_roksprocket' SELECT * FROM rg2sm_extensions WHERE `extension_id` = '10031' SELECT `extension_id` FROM `rg2sm_extensions` WHERE type = 'module' AND element = 'mod_roksprocket' SELECT * FROM rg2sm_extensions WHERE `extension_id` = '10031' SELECT m.id, m.menutype, m.title, m.alias, m.note, m.path AS route, m.link, m.type, m.level, m.language,m.browserNav, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component FROM rg2sm_menu AS m LEFT JOIN rg2sm_extensions AS e ON m.component_id = e.extension_id WHERE m.published = 1 AND m.parent_id > 0 AND m.client_id = 0 ORDER BY m.lft SELECT * FROM rg2sm_hikashop_config SELECT extension_id AS id, element AS "option", params, enabled FROM rg2sm_extensions WHERE `type` = 'component' AND `element` = 'com_rokcandy' SELECT * FROM rg2sm_rokcandy WHERE published=1 SELECT id, home, template, s.params FROM rg2sm_template_styles as s LEFT JOIN rg2sm_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id WHERE s.client_id = 0 AND e.enabled = 1 SELECT extension_id AS id, element AS "option", params, enabled FROM rg2sm_extensions WHERE `type` = 'component' AND `element` = 'com_hikashop' SELECT * FROM rg2sm_languages WHERE published=1 ORDER BY ordering ASC SELECT id, home, template, s.params FROM rg2sm_template_styles as s LEFT JOIN rg2sm_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id WHERE s.client_id = 0 AND e.enabled = 1 SELECT id, home, template, s.params FROM rg2sm_template_styles as s LEFT JOIN rg2sm_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id WHERE s.client_id = 0 AND e.enabled = 1 SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM rg2sm_modules AS m LEFT JOIN rg2sm_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN rg2sm_extensions AS e ON e.element = m.module AND e.client_id = m.client_id WHERE m.published = 1 AND e.enabled = 1 AND (m.publish_up = '0000-00-00 00:00:00' OR m.publish_up <= '2012-08-16 12:39:45') AND (m.publish_down = '0000-00-00 00:00:00' OR m.publish_down >= '2012-08-16 12:39:45') AND m.access IN (1,1) AND m.client_id = 0 AND (mm.menuid = 181 OR mm.menuid <= 0) ORDER BY m.position, m.ordering UPDATE `rg2sm_session` SET `data` = '__default|a:7:{s:22:\"session.client.browser\";s:106:\"Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.79 Safari/537.1\";s:15:\"session.counter\";i:4;s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:12:\"com_hikashop\";O:8:\"stdClass\":1:{s:12:\"ssl_redirect\";i:0;}}}s:4:\"user\";O:5:\"JUser\":25:{s:9:\"\0*\0isRoot\";N;s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:6:\"groups\";a:0:{}s:5:\"guest\";i:1;s:13:\"lastResetTime\";N;s:10:\"resetCount\";N;s:10:\"\0*\0_params\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:14:\"\0*\0_authGroups\";N;s:14:\"\0*\0_authLevels\";a:2:{i:0;i:1;i:1;i:1;}s:15:\"\0*\0_authActions\";N;s:12:\"\0*\0_errorMsg\";N;s:10:\"\0*\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:19:\"session.timer.start\";i:1345119785;s:18:\"session.timer.last\";i:1345120733;s:17:\"session.timer.now\";i:1345120785;}' , `time` = '1345120785' WHERE `session_id` = '2e9a2b19db81a460e06540b91b05c919' 16 Query Types Logged, Sorted by Occurrences. SELECT Tables: 3 × SELECT extension_id AS id, element AS "option", params, enabled FROM rg2sm_extensions 3 × SELECT id, home, template, s.params FROM rg2sm_template_styles as s LEFT JOIN rg2sm_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id 2 × SELECT `extension_id` FROM `rg2sm_extensions` 2 × SELECT * FROM rg2sm_extensions 2 × SELECT template FROM rg2sm_template_styles as s 1 × SELECT folder AS type, element AS name, params FROM rg2sm_extensions 1 × SELECT * FROM rg2sm_languages 1 × SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM rg2sm_modules AS m LEFT JOIN rg2sm_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN rg2sm_extensions AS e ON e.element = m.module AND e.client_id = m.client_id 1 × SELECT * FROM rg2sm_rokcandy 1 × SELECT * FROM rg2sm_hikashop_confi 1 × SELECT `data` FROM `rg2sm_session` 1 × SELECT m.id, m.menutype, m.title, m.alias, m.note, m.path AS route, m.link, m.type, m.level, m.language,m.browserNav, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component FROM rg2sm_menu AS m LEFT JOIN rg2sm_extensions AS e ON m.component_id = e.extension_id 1 × SELECT extension, file, type FROM rg2sm_rokcommon_configs OTHER Tables: 1 × UPDATE `rg2sm_session` SET `data` = '__default|a:7:{s:22:\"session.client.browser\";s:106:\"Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.79 Safari/537.1\";s:15:\"session.counter\";i:4;s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:12:\"com_hikashop\";O:8:\"stdClass\":1:{s:12:\"ssl_redirect\";i:0;}}}s:4:\"user\";O:5:\"JUser\":25:{s:9:\"\0*\0isRoot\";N;s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:6:\"groups\";a:0:{}s:5:\"guest\";i:1;s:13:\"lastResetTime\";N;s:10:\"resetCount\";N;s:10:\"\0*\0_params\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:14:\"\0*\0_authGroups\";N;s:14:\"\0*\0_authLevels\";a:2:{i:0;i:1;i:1;i:1;}s:15:\"\0*\0_authActions\";N;s:12:\"\0*\0_errorMsg\";N;s:10:\"\0*\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:19:\"session.timer.start\";i:1345119785;s:18:\"session.timer.last\";i:1345120733;s:17:\"session.timer.now\";i:1345120785;}' , `time` = '1345120785' 1 × SHOW FULL COLUMNS FROM `rg2sm_extensions 1 × DELETE FROM `rg2sm_session` Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")** - [![gryttn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5254-gryttn "View gryttn's Profile") Topic Author - [ Offline](/forum/user/5254-gryttn) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#60865](#60865) by [gryttn](/forum/user/5254-gryttn "View gryttn's Profile") Replied by *[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60865 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Hey Nicolas, I downloaded the last version, dated today (16.), but the error still shows. gryttn Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 14 years 2 months ago [\#60878](#60878) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60878 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* **Hi gryttn,** There is an encoding problem with the view.html.php of the dashboard file. At the beginning of the file there is some "NUL" characters which are not display in some text editors. We are currently checking all other files in order to see if another file as been impacted too. We would upload a new package in 3 hours. **Hi watashi,** The Cart/Wishlist feature is just include in commercial version of HikaShop. I saw that you use the starter version so, there is some links which should not be displayed. That's why you follow a link which point to a non existing view. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#60881](#60881) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60881 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Dear Jerome, Now it is clear. Thanks for your clarification. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")** - [![gryttn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5254-gryttn "View gryttn's Profile") Topic Author - [ Offline](/forum/user/5254-gryttn) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#60893](#60893) by [gryttn](/forum/user/5254-gryttn "View gryttn's Profile") Replied by *[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60893 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Ok, thank you!! Will you let me know when? I tried to download now (about 4,5 hours later), but the problem is still there. Stian Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 2 months ago [\#60894](#60894) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60894 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* We just uploaded them. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")** - [![gryttn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5254-gryttn "View gryttn's Profile") Topic Author - [ Offline](/forum/user/5254-gryttn) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#60896](#60896) by [gryttn](/forum/user/5254-gryttn "View gryttn's Profile") Replied by *[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60896 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Perfect! Thanks for your help! Now the errormessage is gone, and the backend works fine! But I still have problems with my last post: [ www.hikashop.com/en/forum/4-how-to/60822...rt-and-checkout.html](http://www.hikashop.com/en/forum/4-how-to/60822-how-to-change-shopping-cart-and-checkout.html) I'm trying to change the size of the product qty field, but it just doesn't work. Below is a copypaste from the css. Does this seem right? .hikashop_product_quantity_field{ width: 15px; } Kind regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 2 months ago [\#60898](#60898) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60898 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* It probably comes from your template's CSS which overrides your CSS. You should try like that: .hikashop_product_quantity_field{ width: 15px !important; } Also, make sure that you clean your browser cache and that you don't have any CSS cache activated on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")** - [![gryttn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5254-gryttn "View gryttn's Profile") Topic Author - [ Offline](/forum/user/5254-gryttn) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#60905](#60905) by [gryttn](/forum/user/5254-gryttn "View gryttn's Profile") Replied by *[gryttn](/forum/user/5254-gryttn "View gryttn's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60905 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Thank you again! Please bare with me, I soon have my shop set up perfectly! The qty field is now the way I want it, BUT the price in the cart, is still outside of the cart, see picture. I thought the price would "jump" back in to the box, when the qty field got smaller... [ ![hika5.png](/forum/attachment/5235) ](/forum/attachment/5235 "hika5.png") - [ ![hika5.png](/forum/attachment/5235) ](/forum/attachment/5235 "hika5.png") [ ](/forum/attachment/5235?download=1 "hika5.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 2 months ago [\#60916](#60916) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#60916 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Please download again the install package from our website and update it on your and it should fix that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alfianz](/forum/user/28492-alfianz "View alfianz's Profile")** - [![alfianz's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28492.png)](/forum/user/28492-alfianz "View alfianz's Profile") - [ Offline](/forum/user/28492-alfianz) Less More - Posts: 2 - Thank you received: 0 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#126704](#126704) by [alfianz](/forum/user/28492-alfianz "View alfianz's Profile") Replied by *[alfianz](/forum/user/28492-alfianz "View alfianz's Profile")* on topic *[500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#126704 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* hello im so impressed with this plugin and thank to team. im also have problem like ERROR: 500 - VIEW NOT FOUND [NAME, TYPE, PREFIX]: CART, HTML, CARTVIEW. it had happen after i click popup menu that shows me directly to show wishlist but error appear...how to solve? [ camboguz.uhostfull.com/](http://camboguz.uhostfull.com/) user : demo pass : 1234 Last edit: 13 years 3 weeks ago by [alfianz](/forum/user/28492-alfianz "View alfianz's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 3 weeks ago [\#126745](#126745) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#126745 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Hi, We have corrected the problem on our end, and this will be available in the next release. The problem is that some code is not added in the starter edition of HikaShop, in this code there is the views related on the wishlists. That's why you have this error. I have removed the "add to wishlist", "show wishlist" buttons for the starter edition. Regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alfianz](/forum/user/28492-alfianz "View alfianz's Profile")** - [![alfianz's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28492.png)](/forum/user/28492-alfianz "View alfianz's Profile") - [ Offline](/forum/user/28492-alfianz) Less More - Posts: 2 - Thank you received: 0 - - 13 years 3 weeks ago [\#126886](#126886) by [alfianz](/forum/user/28492-alfianz "View alfianz's Profile") Replied by *[alfianz](/forum/user/28492-alfianz "View alfianz's Profile")* on topic *[500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#126886 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* this problem still happen again after i install new version.. best regards, edy Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 3 weeks ago [\#126916](#126916) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[500 - An error has occurred.](/forum/3-bug-report/60820-500-an-error-has-occurred#126916 "I upgradede to the last business version last night, and I now get an error when I enter the Hikashop menu backend. This message displays; 500 - An error has occurred. View class not found [class, file]: dashboardViewdashboard, /home/stingmed/perlekaviar.com/administrator/components/com_hikashop/views/dashboard/view.html.php If I enter the shop through the submenuitems, it works. But I also get the same problems when I change something, and save it. Anyone knows what to do?")* Hi, The popup is displayed after clicking on the "add to wishlist" button, right ? This "add to wishlist" button, should not be present. Has you edited the view "product / quantity" via the menu Display > Views ? If it is, that's why you don't have the latest changes. You will have to save the content in an external file, and then click on the dustbin in the views listing. Else you can edit that view and remove the part corresponding to the wishlists. The code look like this: Code: echo '<div id="hikashop_add_wishlist">'; echo $this->cart->displayButton(JText::_('ADD_TO_WISHLIST'),'add',$this->params,$url,$wishlistAjax,'',@$this->row->product_max_per_order,1,'',false); echo '</div>'; You have to save the content of this view somewhere else Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MDgyMC01MDAtYW4tZXJyb3ItaGFzLW9jY3VycmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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