[Skip to main content](#vessel-content) # Filters strange behaviour ## - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61080](#61080) by [watashi](/forum/user/8585-watashi "View watashi's Profile") *[Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61080 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* was created by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: [ www.youtube.com/watch?v=hjDoklAndOM&feature=plcp](http://www.youtube.com/watch?v=hjDoklAndOM&feature=plcp) Is it a bug, or I configured filters incorrectly? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#61138](#61138) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61138 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* It might be because of the "dynamic filter" option of your filters. Could you check that it's turned off for each one? If that doesn't solve the problem, can you do a screenshot of the options of each one ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61173](#61173) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61173 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hi Nicolas, Thanks for your reply. Originally these filters were Dynamic. When I discovered the issue, I have set Dynamic to OFF. So, now ALL of my filters are NOT Dynamic. The issue still persists. Shall I try to remove existing filters and create them from scratch without Dynamic option? Actually, in the live shop I would like to keep Dynamic option ON, since I believe it is very much useful for my customers. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#61256](#61256) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61256 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hi, To give you a more precise answer, we would have to look at the options of the filters. You can always try to remove and recreate them but if you use the same options, you will have the same problems I suppose. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61264](#61264) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61264 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hi Nicolas, Please see attached screenshots. Backend, Filter 1 settings: [ ![filter1.jpg](/forum/attachment/5274) ](/forum/attachment/5274 "filter1.jpg") Backend, Filter 2 settings: [ ![filter2.jpg](/forum/attachment/5275) ](/forum/attachment/5275 "filter2.jpg") Frontend, the issue: [ ![result.jpg](/forum/attachment/5276) ](/forum/attachment/5276 "result.jpg") - [ ![filter1.jpg](/forum/attachment/5274) ](/forum/attachment/5274 "filter1.jpg") [ ](/forum/attachment/5274?download=1 "filter1.jpg") - [ ![filter2.jpg](/forum/attachment/5275) ](/forum/attachment/5275 "filter2.jpg") [ ](/forum/attachment/5275?download=1 "filter2.jpg") - [ ![result.jpg](/forum/attachment/5276) ](/forum/attachment/5276 "result.jpg") [ ](/forum/attachment/5276?download=1 "result.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61265](#61265) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61265 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Oops... Sorry for Russian backend. Here are revised screenshots.. :blink: Filter 1, Backend: [ ![filter1r.jpg](/forum/attachment/5277) ](/forum/attachment/5277 "filter1r.jpg") Filter 2, Backend: [ ![filter2r.jpg](/forum/attachment/5278) ](/forum/attachment/5278 "filter2r.jpg") - [ ![filter1r.jpg](/forum/attachment/5277) ](/forum/attachment/5277 "filter1r.jpg") [ ](/forum/attachment/5277?download=1 "filter1r.jpg") - [ ![filter2r.jpg](/forum/attachment/5278) ](/forum/attachment/5278 "filter2r.jpg") [ ](/forum/attachment/5278?download=1 "filter2r.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61266](#61266) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61266 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hello, One more screenshot that I suppose may be useful. [ ![config.jpg](/forum/attachment/5279) ](/forum/attachment/5279 "config.jpg") - [ ![config.jpg](/forum/attachment/5279) ](/forum/attachment/5279 "config.jpg") [ ](/forum/attachment/5279?download=1 "config.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 14 years 2 months ago [\#61391](#61391) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61391 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hi, I tried to reproduce this bug but it's working fine here. Could you please make a screenshot of you custom fields? The bug may come from this or because of the russian characters so I would like to try. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61401](#61401) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61401 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Hi Eliot, Screenshot of my custom filters is attached hereto. I have marked the affected custom fields. Details of these custom fields you can find in above screenshots. I will also PM backend access to you. [ ![cf.jpg](/forum/attachment/5293) ](/forum/attachment/5293 "cf.jpg") - [ ![cf.jpg](/forum/attachment/5293) ](/forum/attachment/5293 "cf.jpg") [ ](/forum/attachment/5293?download=1 "cf.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61404](#61404) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61404 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* Oh, I understand. You want to see Custom Fields (not custom filters). Here they are: [ ![f1.jpg](/forum/attachment/5294) ](/forum/attachment/5294 "f1.jpg") [ ![f2.jpg](/forum/attachment/5295) ](/forum/attachment/5295 "f2.jpg") - [ ![f1.jpg](/forum/attachment/5294) ](/forum/attachment/5294 "f1.jpg") [ ](/forum/attachment/5294?download=1 "f1.jpg") - [ ![f2.jpg](/forum/attachment/5295) ](/forum/attachment/5295 "f2.jpg") [ ](/forum/attachment/5295?download=1 "f2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[watashi](/forum/user/8585-watashi "View watashi's Profile")** - [![watashi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8585-watashi "View watashi's Profile") Topic Author - [ Offline](/forum/user/8585-watashi) Less More - Posts: 120 - Thank you received: 1 - - - 14 years 2 months ago [\#61907](#61907) by [watashi](/forum/user/8585-watashi "View watashi's Profile") Replied by *[watashi](/forum/user/8585-watashi "View watashi's Profile")* on topic *[Re: Filters strange behaviour](/forum/3-bug-report/61080-filters-strange-behaviour#61907 "When I check one of customfield filters, the same row from another customfield filter is also checked. It is difficult to explain it, therefore I have made a video of the behaviour: www.youtube.com/watch?v=hjDoklAndOM&feature=plcp Is it a bug, or I configured filters incorrectly?")* The issue was with cyrillic fonts. Eliot has fixed it for my installation of HS and it will be fixed within next release of HS. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTA4MC1maWx0ZXJzLXN0cmFuZ2UtYmVoYXZpb3VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.093 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)