[Skip to main content](#vessel-content) # Points and checkout not working ## - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 14 years 2 months ago [\#61699](#61699) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") *[Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#61699 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* was created by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#61805](#61805) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#61805 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* Hi, Could you do a screenshot of the options of the AlphaUserPoints plugin ? That error means that the partial payment is not activated and that the coupon amount does not cover the order value. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 14 years 2 months ago - 14 years 2 months ago [\#61811](#61811) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Re: Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#61811 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* Thanks Nicolas, Ahhh, it works now ![:)](/media/kunena/emoticons/3.png ":)") I don't think I have it setup properly. Also, can I change the wording of the emails in the language file? I had a quick look and couldn't see anything there - I reckon a search function in the language file would be an awesome addition to HS for those with bug eyes ![:)](/media/kunena/emoticons/3.png ":)") Thanks again for your help ![:)](/media/kunena/emoticons/3.png ":)") - [ ![pointsal.PNG](/forum/attachment/5334) ](/forum/attachment/5334 "pointsal.PNG") [ ](/forum/attachment/5334?download=1 "pointsal.PNG") - [ ![alpha.PNG](/forum/attachment/5335) ](/forum/attachment/5335 "alpha.PNG") [ ](/forum/attachment/5335?download=1 "alpha.PNG") Last edit: 14 years 2 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#61944](#61944) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#61944 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* In the payment area, you should set 1 point = 0.02 AUD You can change the text of the emails with translation overrides yes. There is no need for a search function there. There is already one in your browser for that. Just press CTRL+F, enter your text and hit ENTER and you will get the result of the search on the page. The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 14 years 2 months ago - 14 years 2 months ago [\#61974](#61974) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Re: Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#61974 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* Thanks Nicolas! Couple more questions: - One more question: Is it possible to have manual shipping methods for registered users, and then use Australia post method for wholesalers? - With alpha user points, how do you stop groups from earning points if they are all registered? I want to stop wholesalers from gaining points. Thanks! ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 14 years 2 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#62051](#62051) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Points and checkout not working](/forum/3-bug-report/61699-points-and-checkout-not-working#62051 "Hello! Im just testing the alpha user points and it generates a coupon, but the shipping fee left over wont go through to the checkout - the page just refreshes, and gives this error: Error, you cannot validate this order. Am I missing something? Thanks :)")* Hi, - Yes. In each shipping method, you have the "access level" area if you're using the Business edition. That area, allows you to restrict shipping methods to user groups. - In the joomla options of the AlphaUserPoints plugin, you can configure the "access level" for which the plugin is active. That should allow you to do that. The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MTY5OS1wb2ludHMtYW5kLWNoZWNrb3V0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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