[Skip to main content](#vessel-content) # Slow checkout speed ## - **[JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile")** - [![JohnGalt007's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar8358.jpg)](/forum/user/8358-johngalt007 "View JohnGalt007's Profile") Topic Author - [ Offline](/forum/user/8358-johngalt007) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago [\#62681](#62681) by [JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile") *[Slow checkout speed](/forum/3-bug-report/62681-slow-checkout-speed#62681 "Hey guys, I was wondering if anyone here is having horrible checkout speed? I have the paypal, google checkout, and bank option allowed on my site. When I try to process a payment on my site, it takes up to 5 min to process the payment. At first I thought it was paypal's and google's problem but this problem occurs even for the manual bank transfer option. Is there anything I can do to fix this problem?")* was created by *[JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile")* Hey guys, I was wondering if anyone here is having horrible checkout speed? I have the paypal, google checkout, and bank option allowed on my site. When I try to process a payment on my site, it takes up to 5 min to process the payment. At first I thought it was paypal's and google's problem but this problem occurs even for the manual bank transfer option. Is there anything I can do to fix this problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MjY4MS1zbG93LWNoZWNrb3V0LXNwZWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 2 months ago [\#62701](#62701) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Slow checkout speed](/forum/3-bug-report/62681-slow-checkout-speed#62701 "Hey guys, I was wondering if anyone here is having horrible checkout speed? I have the paypal, google checkout, and bank option allowed on my site. When I try to process a payment on my site, it takes up to 5 min to process the payment. At first I thought it was paypal's and google's problem but this problem occurs even for the manual bank transfer option. Is there anything I can do to fix this problem?")* At the end of the checkout, HikaShop gives to your email server two emails, the order creation notification and the order admin notification. The email server can sometimes take a lot of time to process the emails. Especially if you use the invoice PDF plugin which can attach the PDF invoice to the email. The process at the end of the checkout shouldn't take more than 10 seconds. If you use the Business edition, you can go in the menu System->Emails of HikaShop and turn off all the emails. Then, if it works normally and process rapidly the pages, it indeed means that it comes from the email sending process and I encourage you to contact your hosting company so that they can give your the most appropriate settings for the email sending settings of your joomla configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MjY4MS1zbG93LWNoZWNrb3V0LXNwZWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile")** - [![JohnGalt007's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar8358.jpg)](/forum/user/8358-johngalt007 "View JohnGalt007's Profile") Topic Author - [ Offline](/forum/user/8358-johngalt007) Less More - Posts: 10 - Thank you received: 0 - - 14 years 2 months ago - 14 years 2 months ago [\#63325](#63325) by [JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile") Replied by *[JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile")* on topic *[Re: Slow checkout speed](/forum/3-bug-report/62681-slow-checkout-speed#63325 "Hey guys, I was wondering if anyone here is having horrible checkout speed? I have the paypal, google checkout, and bank option allowed on my site. When I try to process a payment on my site, it takes up to 5 min to process the payment. At first I thought it was paypal's and google's problem but this problem occurs even for the manual bank transfer option. Is there anything I can do to fix this problem?")* Hey Nicolas, I'm on the business edition but I'm having trouble finding the proper location to turn off the email order notification. Is it possible for you to provide some specific instructions? EDIT: Nevermind, I found it! Last edit: 14 years 2 months ago by [JohnGalt007](/forum/user/8358-johngalt007 "View JohnGalt007's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MjY4MS1zbG93LWNoZWNrb3V0LXNwZWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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