[Skip to main content](#vessel-content) # "Add to Wishlist" button not working at all ## - **[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")** - [![Abdyrai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8277-abdyrai "View Abdyrai's Profile") Topic Author - [ Offline](/forum/user/8277-abdyrai) Less More - Posts: 29 - Thank you received: 0 - - 14 years 2 months ago [\#63141](#63141) by [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile") *["Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#63141 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* was created by *[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")* Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is [ www.replicaclothingco.com](http://www.replicaclothingco.com) - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 months ago [\#63371](#63371) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#63371 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Hi, Unfortunately, we don't have that problem on our end. It's likely that it comes from an update issue on your website. It would help if you could give the error message which is logged in your PHP error log file (if you don't know how to get it, you can ask your hosting company) because the 500 error is a general error message which doesn't give any information on what is going on. One possibility is that you have that problem: [ www.hikashop.com/en/support/documentatio...lity-issues.html#SQL](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#SQL) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")** - [![Abdyrai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8277-abdyrai "View Abdyrai's Profile") Topic Author - [ Offline](/forum/user/8277-abdyrai) Less More - Posts: 29 - Thank you received: 0 - - 14 years 1 month ago - 14 years 1 month ago [\#66931](#66931) by [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile") Replied by *[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#66931 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Hi, I exactly followed the instructions here [ www.hikashop.com/en/support/documentatio...lity-issues.html#SQL](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#SQL) , but it's still not working at all. Please help me with it. It is the only thing that prevents me from launching, and it is obviously a component bug. Login to the site is "guest", password is 2741001. Thank you in advance, Abdyrai Last edit: 14 years 1 month ago by [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 month ago [\#67102](#67102) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#67102 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Hi, As I said, we don't have that problem on end. You didn't give the PHP error that you have in your log file as I asked in my previous message so we still don't know why that error happens on your website. You didn't give information on the result of the instructions you followed. Did you had any error message ? If so what was it ? Did you run any query in phpmyadmin ? We can't do anything to help you without information on what's going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")** - [![Abdyrai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8277-abdyrai "View Abdyrai's Profile") Topic Author - [ Offline](/forum/user/8277-abdyrai) Less More - Posts: 29 - Thank you received: 0 - - 14 years 1 month ago [\#69926](#69926) by [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile") Replied by *[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#69926 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Hi, I followed the instructions you mentioned above, and PhpMyAdmin said that my queries were duplicated, therefore these tables actually are in my DB, so it's okay as I understood. Also I cut this from server log file, hope it helps you to find out the reason: [client 95.87.66.185] mod_fcgid: stderr: PHP Fatal error: Class 'JFactory' not found in /var/www/vhosts/replicaclothingco.com/httpdocs/libraries/joomla/session/storage/database.php on line 71, referer: [ www.replicaclothingco.com/account/cart/s...s/cart\_type-wishlist](https://www.replicaclothingco.com/account/cart/showcarts/cart_type-wishlist) [client 95.87.66.185] mod_fcgid: stderr: PHP Fatal error: Call to undefined method CartViewCart::_getCheckoutURL() in /var/www/vhosts/replicaclothingco.com/httpdocs/components/com_hikashop/views/cart/view.html.php on line 377 [client 95.87.66.185] mod_fcgid: stderr: PHP Fatal error: Call to a member function displayButton() on a non-object in /var/www/vhosts/replicaclothingco.com/httpdocs/components/com_hikashop/views/product/tmpl/quantity.php on line 13, referer: [ www.replicaclothingco.com/account/cart/n...t/cart\_type-wishlist](https://www.replicaclothingco.com/account/cart/newCart/cart_type-wishlist) [client 95.87.66.185] mod_fcgid: stderr: PHP Notice: Undefined property: ProductViewProduct::$cart in /var/www/vhosts/replicaclothingco.com/httpdocs/components/com_hikashop/views/product/tmpl/quantity.php on line 84, referer: [ www.replicaclothingco.com/men/item/1-men-s-starmen-tee](https://www.replicaclothingco.com/men/item/1-men-s-starmen-tee) [client 95.87.66.185] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$cart_name in /var/www/vhosts/replicaclothingco.com/httpdocs/administrator/components/com_hikashop/classes/cart.php on line 169, referer: [ www.replicaclothingco.com/men-hoodies/item/33-pullover-hoodie](https://www.replicaclothingco.com/men-hoodies/item/33-pullover-hoodie) [client 95.87.66.185] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$cart_share in /var/www/vhosts/replicaclothingco.com/httpdocs/administrator/components/com_hikashop/classes/cart.php on line 170, referer: [ www.replicaclothingco.com/women/item/35-women-s-starmen-tee](https://www.replicaclothingco.com/women/item/35-women-s-starmen-tee) [client 95.87.66.185] mod_fcgid: stderr: PHP Notice: Undefined property: stdClass::$cart_name in /var/www/vhosts/replicaclothingco.com/httpdocs/administrator/components/com_hikashop/classes/cart.php on line 169, referer: [ www.replicaclothingco.com/men/item/34-baseball-jacket](https://www.replicaclothingco.com/men/item/34-baseball-jacket) Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 4 weeks ago [\#70043](#70043) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#70043 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Hi, You can do that: [ www.hikashop.com/en/forum/4-how-to/68223...questions.html#68505](http://www.hikashop.com/en/forum/4-how-to/68223-some-questions.html#68505) to remove the fatal error on _getCheckoutURL The other messages in the log should not be related. The following user(s) said Thank You: [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")** - [![Abdyrai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8277-abdyrai "View Abdyrai's Profile") Topic Author - [ Offline](/forum/user/8277-abdyrai) Less More - Posts: 29 - Thank you received: 0 - - 14 years 4 weeks ago [\#70448](#70448) by [Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile") Replied by *[Abdyrai](/forum/user/8277-abdyrai "View Abdyrai's Profile")* on topic *[Re: "Add to Wishlist" button not working at all](/forum/3-bug-report/63141-add-to-wishlist-button-not-working-at-all#70448 "Hello, I updated to new HS version 1.6.0 from 1.5.8, and then activated wishlist feature. When I click "Add to Wishlist" button, a blank window is opening and nothing happens. Please take a look at it and fix it ASAP, because I'm sure it's an HS issue. The domain is www.replicaclothingco.com - just try to add any product to wishlist. Login is "guest", password is "guest". Thanks in advance, Abdyrai")* Many thanks Nicolas, it's working now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82MzE0MS1hZGQtdG8td2lzaGxpc3QtYnV0dG9uLW5vdC13b3JraW5nLWF0LWFsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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