[Skip to main content](#vessel-content) # Error when clicking on specific order in backend ## - **[Odda](/forum/user/6543-odda "View Odda's Profile")** - [![Odda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6543-odda "View Odda's Profile") Topic Author - [ Offline](/forum/user/6543-odda) Less More - Posts: 51 - Thank you received: 2 - - 14 years 2 months ago [\#65476](#65476) by [Odda](/forum/user/6543-odda "View Odda's Profile") *[Error when clicking on specific order in backend](/forum/3-bug-report/65476-error-when-clicking-on-specific-order-in-backend#65476 "Suddenly an error appeared in the backend when clicking on a specific order number in the order-view in the bacend. Instead of viewing the order detalis, I get this page when using Google Chrome: When using Firefox I just get a blank screen, and with IE i get: The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error. The problem was still there after updating Joomla to ver. 2.7 and I have the lates Hikashop Business installed.")* was created by *[Odda](/forum/user/6543-odda "View Odda's Profile")* Suddenly an error appeared in the backend when clicking on a specific order number in the order-view in the bacend. Instead of viewing the order detalis, I get this page when using Google Chrome: [ ![Hikashop_error_02.jpg](/forum/attachment/5747) ](/forum/attachment/5747 "...p_error_02.jpg") When using Firefox I just get a blank screen, and with IE i get: The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error. The problem was still there after updating Joomla to ver. 2.7 and I have the lates Hikashop Business installed. - [ ![Hikashop_error_02.jpg](/forum/attachment/5747) ](/forum/attachment/5747 "...p_error_02.jpg") [ ](/forum/attachment/5747?download=1 "...p_error_02.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NTQ3Ni1lcnJvci13aGVuLWNsaWNraW5nLW9uLXNwZWNpZmljLW9yZGVyLWluLWJhY2tlbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Odda](/forum/user/6543-odda "View Odda's Profile")** - [![Odda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6543-odda "View Odda's Profile") Topic Author - [ Offline](/forum/user/6543-odda) Less More - Posts: 51 - Thank you received: 2 - - 14 years 2 months ago - 14 years 1 month ago [\#65504](#65504) by [Odda](/forum/user/6543-odda "View Odda's Profile") Replied by *[Odda](/forum/user/6543-odda "View Odda's Profile")* on topic *[Re: Error when clicking on specific order in backend](/forum/3-bug-report/65476-error-when-clicking-on-specific-order-in-backend#65504 "Suddenly an error appeared in the backend when clicking on a specific order number in the order-view in the bacend. Instead of viewing the order detalis, I get this page when using Google Chrome: When using Firefox I just get a blank screen, and with IE i get: The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error. The problem was still there after updating Joomla to ver. 2.7 and I have the lates Hikashop Business installed.")* Problem solved! To others experiencing white screens or "HTTP Error 500", try this: Turn on the "Debug System" on Global Configuration in Joomla. Then the error-message may point you directly to the solution, at least it did for me ![:-)](/media/kunena/emoticons/3.png ":-)") Last edit: 14 years 1 month ago by [Odda](/forum/user/6543-odda "View Odda's Profile"). 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