[Skip to main content](#vessel-content) # HTTP 500 Internal Server Error Occuring ## - **[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")** - [![hardstyle-world's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") Topic Author - [ Offline](/forum/user/6942-hardstyle-world) Less More - Posts: 10 - Thank you received: 0 - - 14 years 1 month ago [\#66826](#66826) by [hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") *[HTTP 500 Internal Server Error Occuring](/forum/3-bug-report/66826-http-500-internal-server-error-occuring#66826 "Hi There, I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring. I am unable to proceed to the page to add the item to the cart. Do you have any suggestions? I have tried in IE and Chrome and experience the same issue? Thanks Shane")* was created by *[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")* Hi There, I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring. I am unable to proceed to the page to add the item to the cart. Do you have any suggestions? I have tried in IE and Chrome and experience the same issue? Thanks Shane Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NjgyNi1odHRwLTUwMC1pbnRlcm5hbC1zZXJ2ZXItZXJyb3Itb2NjdXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")** - [![hardstyle-world's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") Topic Author - [ Offline](/forum/user/6942-hardstyle-world) Less More - Posts: 10 - Thank you received: 0 - - 14 years 1 month ago [\#66827](#66827) by [hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") Replied by *[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")* on topic *[Re: HTTP 500 Internal Server Error Occuring](/forum/3-bug-report/66826-http-500-internal-server-error-occuring#66827 "Hi There, I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring. I am unable to proceed to the page to add the item to the cart. Do you have any suggestions? I have tried in IE and Chrome and experience the same issue? Thanks Shane")* This is the error that displays in Chrome: Server error The website encountered an error while retrieving [ hardstyle-world.com/hsw/index.php?option...tep&step=1&Itemid=29](http://hardstyle-world.com/hsw/index.php?option=com_hikashop&ctrl=checkout&task=step&step=1&Itemid=29). It may be down for maintenance or configured incorrectly. Thanks Shane Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NjgyNi1odHRwLTUwMC1pbnRlcm5hbC1zZXJ2ZXItZXJyb3Itb2NjdXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")** - [![hardstyle-world's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") Topic Author - [ Offline](/forum/user/6942-hardstyle-world) Less More - Posts: 10 - Thank you received: 0 - - 14 years 1 month ago [\#66829](#66829) by [hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") Replied by *[hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile")* on topic *[Re: HTTP 500 Internal Server Error Occuring](/forum/3-bug-report/66826-http-500-internal-server-error-occuring#66829 "Hi There, I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring. I am unable to proceed to the page to add the item to the cart. Do you have any suggestions? I have tried in IE and Chrome and experience the same issue? Thanks Shane")* Sorry - I just turned on debug site and this is the error message displaying now: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /home/hardstyl/public_html/hsw/libraries/joomla/database/database/mysql.php on line 462 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NjgyNi1odHRwLTUwMC1pbnRlcm5hbC1zZXJ2ZXItZXJyb3Itb2NjdXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 1 month ago [\#67038](#67038) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: HTTP 500 Internal Server Error Occuring](/forum/3-bug-report/66826-http-500-internal-server-error-occuring#67038 "Hi There, I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring. I am unable to proceed to the page to add the item to the cart. Do you have any suggestions? I have tried in IE and Chrome and experience the same issue? Thanks Shane")* Hi, You should try to double the memory limit setting of your server to 64M by editing your php.ini file. If you don't know how, you should ask your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NjgyNi1odHRwLTUwMC1pbnRlcm5hbC1zZXJ2ZXItZXJyb3Itb2NjdXJpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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