[Skip to main content](#vessel-content) # Checkout problem ## - **[Supah](/forum/user/9680-supah "View Supah's Profile")** - [![Supah's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9680.gif)](/forum/user/9680-supah "View Supah's Profile") Topic Author - [ Offline](/forum/user/9680-supah) Less More - Posts: 43 - Thank you received: 0 - - 14 years 4 weeks ago [\#67713](#67713) by [Supah](/forum/user/9680-supah "View Supah's Profile") *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#67713 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* was created by *[Supah](/forum/user/9680-supah "View Supah's Profile")* Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 3 weeks ago [\#67901](#67901) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout problem](/forum/3-bug-report/67713-checkout-problem#67901 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Can you give a link to your product page so that we can see that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")** - [![Netmicah's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-27.png)](/forum/user/12347-netmicah "View Netmicah's Profile") - [ Offline](/forum/user/12347-netmicah) Less More - Posts: 9 - Thank you received: 0 - - - 13 years 10 months ago [\#83348](#83348) by [Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile") Replied by *[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83348 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* I need help with hikashop bad. every time a person goes to check out and fill out all the info needed in the right order and go to reg or checkout it puts the zip in front of the city and state and if you try to force it to go through Paypal kicks it out saying it is not a good address. i went in to the code under language and moved the code itn the right order that i wanted them but no help. the order under custom fields and i even went in and removed all shipping and added ups back i took off all zones and taxes but nothing is helping. i have done all that i know how besides remove the whole cart. thanks for your time in this matter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 10 months ago [\#83379](#83379) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83379 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Hi, Can you provide a link to your store ? Thanks to it, we would be able to see directly your problem. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")** - [![Netmicah's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-27.png)](/forum/user/12347-netmicah "View Netmicah's Profile") - [ Offline](/forum/user/12347-netmicah) Less More - Posts: 9 - Thank you received: 0 - - - 13 years 10 months ago [\#83384](#83384) by [Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile") Replied by *[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83384 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* holychristianwear.com Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 9 months ago [\#83431](#83431) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83431 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Hi, I do not see any shipping method in the front end so I can't process further. Regarding your message, could you check your paypal email in the paypal payment plugin ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")** - [![Netmicah's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-27.png)](/forum/user/12347-netmicah "View Netmicah's Profile") - [ Offline](/forum/user/12347-netmicah) Less More - Posts: 9 - Thank you received: 0 - - - 13 years 9 months ago [\#83473](#83473) by [Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile") Replied by *[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83473 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Ok well thanks for the help. I will get back to you when I find away to get UPS to work. That has been an issues also. I have my API number and everything. Anyway I will see what I can find and see if I can fix it and than see if you can help me with the first problem. ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")** - [![Netmicah's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-27.png)](/forum/user/12347-netmicah "View Netmicah's Profile") - [ Offline](/forum/user/12347-netmicah) Less More - Posts: 9 - Thank you received: 0 - - - 13 years 9 months ago [\#83487](#83487) by [Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile") Replied by *[Netmicah](/forum/user/12347-netmicah "View Netmicah's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83487 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Well i got the shipping to work only on free shipping not sure why I cant get UPS or anything to work. But if you will when you get some free time check out why site keeps putting the zip code in front of the city and state. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 9 months ago [\#83629](#83629) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout problem](/forum/3-bug-report/67713-checkout-problem#83629 "Well my other problem is solved, but I have a question about the check out now... When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order. I have to confirm twice before it continous... its quite irritating... If anyone has a idea what it could be, i would be thankfull !")* Hi, The order of the information of addresses is irrelevant of your other issues. If you want to change the order of display of the address information, you can do it by editing the "address_template" files via the menu Display->Views. Regarding the fact that UPS shipping methods are not showing, it can come from many things. Here is a list you should check: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Also, make sure that you filled the warehouse information but not the zone restriction of the warehouse, and that you filled the necessary UPS API information correctly. Regarding the fact that PayPal tells you that the address is not correct, it could be that issue: [ www.hikashop.com/en/support/documentatio...l-error.html#address](http://www.hikashop.com/en/support/documentation/integrated-documentation/33-hikashop-payment-paypal-error.html#address) But since you didn't give the exact error message, I'm not sure and it could be something else. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzcxMy1jaGVja291dC1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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