[Skip to main content](#vessel-content) # Shipping is lost updating confirmed cart ## - **[FRMYR](/forum/user/8596-frmyr "View FRMYR's Profile")** - [![FRMYR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8596-frmyr "View FRMYR's Profile") Topic Author - [ Offline](/forum/user/8596-frmyr) Less More - Posts: 31 - Thank you received: 1 - - 14 years 1 month ago [\#67836](#67836) by [FRMYR](/forum/user/8596-frmyr "View FRMYR's Profile") *[Shipping is lost updating confirmed cart](/forum/3-bug-report/67836-shipping-is-lost-updating-confirmed-cart#67836 "I use stepped checkout (login, addr, shipping, payment, cart/confirm). I have a manual payment to catch cases of product for free shipping. All other products are chosen by the customer. On the cart/confirmation screen, if I add/remove an item or delete it, the cart removes ALL shipping. The customer could then checkout without shipping charges. If I click on payment (path), HikaShop takes me back to the shipping step (correct) to verify my shipping options after the cart change. See attached. Need help with this.")* was created by *[FRMYR](/forum/user/8596-frmyr "View FRMYR's Profile")* I use stepped checkout (login, addr, shipping, payment, cart/confirm). I have a manual payment to catch cases of product for free shipping. All other products are chosen by the customer. On the cart/confirmation screen, if I add/remove an item or delete it, the cart removes ALL shipping. The customer could then checkout without shipping charges. If I click on payment (path), HikaShop takes me back to the shipping step (correct) to verify my shipping options after the cart change. See attached. Need help with this. - [ ![Hika-ShippingErrorAfterCartUpdate-001.jpg](/forum/attachment/6013) ](/forum/attachment/6013 "...Update-001.jpg") [ ](/forum/attachment/6013?download=1 "...Update-001.jpg") - [ ![Hika-ShippingErrorAfterCartUpdate-002.jpg](/forum/attachment/6014) ](/forum/attachment/6014 "...Update-002.jpg") [ ](/forum/attachment/6014?download=1 "...Update-002.jpg") - [ ![Hika-ShippingErrorAfterCartUpdate-003.jpg](/forum/attachment/6015) ](/forum/attachment/6015 "...Update-003.jpg") [ ](/forum/attachment/6015?download=1 "...Update-003.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzgzNi1zaGlwcGluZy1pcy1sb3N0LXVwZGF0aW5nLWNvbmZpcm1lZC1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 month ago [\#67932](#67932) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping is lost updating confirmed cart](/forum/3-bug-report/67836-shipping-is-lost-updating-confirmed-cart#67932 "I use stepped checkout (login, addr, shipping, payment, cart/confirm). I have a manual payment to catch cases of product for free shipping. All other products are chosen by the customer. On the cart/confirmation screen, if I add/remove an item or delete it, the cart removes ALL shipping. The customer could then checkout without shipping charges. If I click on payment (path), HikaShop takes me back to the shipping step (correct) to verify my shipping options after the cart change. See attached. Need help with this.")* That will happen when the fact that you changed the products in the cart changed the shipping choices and that the auto select shipping and payment methods option of the configuration is turned off. Did you try to finish the checkout at that point ? The system would automatically redirect you to the shipping step for you to configure the shipping. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82NzgzNi1zaGlwcGluZy1pcy1sb3N0LXVwZGF0aW5nLWNvbmZpcm1lZC1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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