[Skip to main content](#vessel-content) # Coupon doesn't delete (can't remove from checkout) ## - **[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")** - [![lanzanet's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7823.png)](/forum/user/7823-lanzanet "View lanzanet's Profile") Topic Author - [ Offline](/forum/user/7823-lanzanet) Less More - Posts: 107 - Thank you received: 3 - - 14 years 1 month ago - 14 years 1 month ago [\#68244](#68244) by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") *[Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#68244 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* was created by *[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")* Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears: 'Coupon deleted', but it's still in the checkout and I can click again in the button to delete it. The coupond doesn't dissapear of the checkout. Please help. Thanks. Last edit: 14 years 1 month ago by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")** - [![lanzanet's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7823.png)](/forum/user/7823-lanzanet "View lanzanet's Profile") Topic Author - [ Offline](/forum/user/7823-lanzanet) Less More - Posts: 107 - Thank you received: 3 - - 14 years 1 month ago - 14 years 1 month ago [\#68276](#68276) by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") Replied by *[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")* on topic *[Re: Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#68276 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* I tried this post, but isn't working. I have last version. [ www.hikashop.com/en/forum/3-bug-report/3...ve-coupon.html#36506](http://www.hikashop.com/en/forum/3-bug-report/36506-cant-remove-coupon.html#36506) Last edit: 14 years 1 month ago by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 1 month ago [\#68434](#68434) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#68434 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* Hi, The error on that thread has been fixed since a long time and it's now working for everyone. I guess that it's a problem specific to your website. Can you check that all the caching of your website is turned off ? Also, can you give a link to your shop with a coupon code so that we can try it out and see if we find something unusual ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")** - [![lanzanet's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7823.png)](/forum/user/7823-lanzanet "View lanzanet's Profile") Topic Author - [ Offline](/forum/user/7823-lanzanet) Less More - Posts: 107 - Thank you received: 3 - - 14 years 1 month ago - 14 years 1 month ago [\#68436](#68436) by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") Replied by *[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")* on topic *[Re: Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#68436 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* Hi, website cache if off. website is: [ www.manosdeazucar.com/web](http://www.manosdeazucar.com/web) and coupon code is cupon1 The site is in test mode and user register is disabled, but you can test the result without registering. With a registered user the result is the same. Thanks. Last edit: 14 years 1 month ago by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 1 month ago [\#68716](#68716) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#68716 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* Hi, Your coupon is already loaded when I reach the checkout. That means that you have the option "Auto load in cart if possible" turned on for your coupon. That forces the coupon to always be loaded. So when you delete it, the system adds it back automatically. If you don't want that, turn tat option off. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")** - [![lanzanet's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7823.png)](/forum/user/7823-lanzanet "View lanzanet's Profile") Topic Author - [ Offline](/forum/user/7823-lanzanet) Less More - Posts: 107 - Thank you received: 3 - - 14 years 1 month ago [\#69685](#69685) by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") Replied by *[lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")* on topic *[Re: Coupon doesn't delete (can't remove from checkout)](/forum/3-bug-report/68244-coupon-doesnt-delete-cant-remove-from-checkout#69685 "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...")* That was the problem. Now is working. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODI0NC1jb3Vwb24tZG9lc250LWRlbGV0ZS1jYW50LXJlbW92ZS1mcm9tLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.047 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)