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#   Error, UPS shipping method not working

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14 years 3 weeks ago [\#68391](#68391) by [final12](/forum/user/8682-final12 "View final12's Profile")  *[Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68391 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")* was created by *[final12](/forum/user/8682-final12 "View final12's Profile")*

Hi,

In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step"pay and confirm order" . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.

Thanks

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14 years 3 weeks ago [\#68479](#68479) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68479 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

Hi,

Yes we have other customers who use the UPS plugin and it works.
Thank you for not opening several threads for the same issue.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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14 years 3 weeks ago [\#68488](#68488) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68488 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

I send my plugins configuration
[ ![plugin.jpg](/forum/attachment/6096) ](/forum/attachment/6096 "plugin.jpg")

and

- [ ![plugin.jpg](/forum/attachment/6096) ](/forum/attachment/6096 "plugin.jpg") [ ](/forum/attachment/6096?download=1 "plugin.jpg")
- [ ![ups&#95;conf.png](/forum/attachment/6097) ](/forum/attachment/6097 "ups&#95;conf.png") [ ](/forum/attachment/6097?download=1 "ups&#95;conf.png")

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14 years 3 weeks ago [\#68491](#68491) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68491 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

Hi,

The USA zone have the id 223, not 4557.
It looks like you create new zones and it could be logical that information sent to UPS are not valid.
"No shipping method for your location" indicates that your shipping method is not valid for your current location.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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14 years 3 weeks ago [\#68501](#68501) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68501 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

I change the zones

[ ![zones.jpg](/forum/attachment/6098) ](/forum/attachment/6098 "zones.jpg")

and

[ ![error&#95;continue.jpg](/forum/attachment/6099) ](/forum/attachment/6099 "...r&#95;continue.jpg")

- [ ![zones.jpg](/forum/attachment/6098) ](/forum/attachment/6098 "zones.jpg") [ ](/forum/attachment/6098?download=1 "zones.jpg")
- [ ![error&#95;continue.jpg](/forum/attachment/6099) ](/forum/attachment/6099 "...r&#95;continue.jpg") [ ](/forum/attachment/6099?download=1 "...r&#95;continue.jpg")

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14 years 3 weeks ago [\#68506](#68506) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68506 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

> final12 wrote: I change the zones
>
>  [ ![zones.jpg](/forum/attachment/6098) ](/forum/attachment/6098 "zones.jpg")
>
>
> and
>
>  [ ![state.jpg](/forum/attachment/6100) ](/forum/attachment/6100 "state.jpg")
>
>
>
>  [ ![error&#95;continue.jpg](/forum/attachment/6099) ](/forum/attachment/6099 "...r&#95;continue.jpg")

[ ![data.jpg](/forum/attachment/6101) ](/forum/attachment/6101 "data.jpg")

- [ ![state.jpg](/forum/attachment/6100) ](/forum/attachment/6100 "state.jpg") [ ](/forum/attachment/6100?download=1 "state.jpg")
- [ ![data.jpg](/forum/attachment/6101) ](/forum/attachment/6101 "data.jpg") [ ](/forum/attachment/6101?download=1 "data.jpg")

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14 years 3 weeks ago [\#68510](#68510) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68510 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

Please Can you see my configuration, I don't solve my problem

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14 years 3 weeks ago [\#68518](#68518) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68518 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

In your UPS shipping method, all the zone settings need to be set to that 223 USA zone, not to another.
The system cannot link the USA with the id 4557 of your shipping method and the USA with the id 223 of your address. For HikaShop, it's like if you have two different countries which are not related together.

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14 years 3 weeks ago [\#68529](#68529) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68529 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

All my zones are setting in 233 but still has problem

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14 years 3 weeks ago [\#68530](#68530) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68530 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

> final12 wrote: All my zones are setting in 233 but still has problem

[ ![zones1.jpg](/forum/attachment/6103) ](/forum/attachment/6103 "zones1.jpg")

[ ![ups2.jpg](/forum/attachment/6104) ](/forum/attachment/6104 "ups2.jpg")

[ ![test.png](/forum/attachment/6105) ](/forum/attachment/6105 "test.png")

- [ ![zones1.jpg](/forum/attachment/6103) ](/forum/attachment/6103 "zones1.jpg") [ ](/forum/attachment/6103?download=1 "zones1.jpg")
- [ ![ups2.jpg](/forum/attachment/6104) ](/forum/attachment/6104 "ups2.jpg") [ ](/forum/attachment/6104?download=1 "ups2.jpg")
- [ ![test.png](/forum/attachment/6105) ](/forum/attachment/6105 "test.png") [ ](/forum/attachment/6105?download=1 "test.png")

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14 years 3 weeks ago [\#68546](#68546) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68546 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

I send you my username and password and can you view my problem

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14 years 3 weeks ago [\#68565](#68565) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68565 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

If the system still says that error, it's because you still have the wrong zone somewhere in there.

I didn't get any username/password from you, so I couldn't check for myself.

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14 years 3 weeks ago [\#68569](#68569) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68569 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

I send

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14 years 3 weeks ago [\#68570](#68570) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68570 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

I sent it by private email at this time, not before

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14 years 3 weeks ago [\#68571](#68571) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68571 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

It's working fine.
I just placed an order with the UPS shipping displaying on your website.

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14 years 3 weeks ago [\#68576](#68576) by [final12](/forum/user/8682-final12 "View final12's Profile")  Replied by *[final12](/forum/user/8682-final12 "View final12's Profile")* on topic *[Re: Error, UPS shipping method not working](/forum/3-bug-report/68391-error-ups-shipping-method-not-working#68576 "Hi,  In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step&quot;pay and confirm order&quot; . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.  Thanks")*

many thanks that you did many hours in this problem, I can't resolve that, thanks so much again

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