[Skip to main content](#vessel-content) # Paypal payment notification refuse:invalid amount ## - **[jwmartinez](/forum/user/9515-jwmartinez "View jwmartinez's Profile")** - [![jwmartinez's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9515-jwmartinez "View jwmartinez's Profile") Topic Author - [ Offline](/forum/user/9515-jwmartinez) Less More - Posts: 32 - Thank you received: 3 - - - - 14 years 2 weeks ago [\#68908](#68908) by [jwmartinez](/forum/user/9515-jwmartinez "View jwmartinez's Profile") *[Paypal payment notification refuse:invalid amount](/forum/3-bug-report/68908-paypal-payment-notification-refuse-invalid-amount#68908 "Have this issue has been resolved?, after serching in the forums I found all post about this problem, but couldn't find any fix... For what I can see HS is rounding up somewhere in the calculation process and when the information is send to Paypal, Paypal don't round up... for example: a recent order has 5 items + shipping: -item 1 - 5.09 -item 2 - 3.39 -item 3 - 4.24 -item 4 - 3.39 -item 5 - 3.39 shipping - 3.56 if you do the math total = 23.06, but for some reason HS calculates total to 23.07 hence the problem with the Paypal notification. I have check all my prices and I don't charge taxes, and have look at the stuff mention in all the post I could find with this issue. Will writing this I read about disabling the "Send details of the order" in the Paypal plug-in, but I would rather don't have to do that, cause is one feature I really like. Any help will be very appreciated, Thanks, Jose")* was created by *[jwmartinez](/forum/user/9515-jwmartinez "View jwmartinez's Profile")* Have this issue has been resolved?, after serching in the forums I found all post about this problem, but couldn't find any fix... For what I can see HS is rounding up somewhere in the calculation process and when the information is send to Paypal, Paypal don't round up... for example: a recent order has 5 items + shipping: -item 1 - 5.09 -item 2 - 3.39 -item 3 - 4.24 -item 4 - 3.39 -item 5 - 3.39 shipping - 3.56 if you do the math total = 23.06, but for some reason HS calculates total to 23.07 hence the problem with the Paypal notification. I have check all my prices and I don't charge taxes, and have look at the stuff mention in all the post I could find with this issue. Will writing this I read about disabling the "Send details of the order" in the Paypal plug-in, but I would rather don't have to do that, cause is one feature I really like. Any help will be very appreciated, Thanks, Jose Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODkwOC1wYXlwYWwtcGF5bWVudC1ub3RpZmljYXRpb24tcmVmdXNlLWludmFsaWQtYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 2 weeks ago - 14 years 2 weeks ago [\#68985](#68985) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal payment notification refuse:invalid amount](/forum/3-bug-report/68908-paypal-payment-notification-refuse-invalid-amount#68985 "Have this issue has been resolved?, after serching in the forums I found all post about this problem, but couldn't find any fix... For what I can see HS is rounding up somewhere in the calculation process and when the information is send to Paypal, Paypal don't round up... for example: a recent order has 5 items + shipping: -item 1 - 5.09 -item 2 - 3.39 -item 3 - 4.24 -item 4 - 3.39 -item 5 - 3.39 shipping - 3.56 if you do the math total = 23.06, but for some reason HS calculates total to 23.07 hence the problem with the Paypal notification. I have check all my prices and I don't charge taxes, and have look at the stuff mention in all the post I could find with this issue. Will writing this I read about disabling the "Send details of the order" in the Paypal plug-in, but I would rather don't have to do that, cause is one feature I really like. Any help will be very appreciated, Thanks, Jose")* HikaShop has the correct result on our end with these prices. Can you do a screenshot of your checkout cart ? Are you using the latest version of HikaShop ? Last edit: 14 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODkwOC1wYXlwYWwtcGF5bWVudC1ub3RpZmljYXRpb24tcmVmdXNlLWludmFsaWQtYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile")** - [![laurangeng18's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") - [ Offline](/forum/user/18835-laurangeng18) Less More - Posts: 19 - Thank you received: 0 - - 13 years 3 weeks ago [\#125795](#125795) by [laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") Replied by *[laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile")* on topic *[Re: Paypal payment notification refuse:invalid amount](/forum/3-bug-report/68908-paypal-payment-notification-refuse-invalid-amount#125795 "Have this issue has been resolved?, after serching in the forums I found all post about this problem, but couldn't find any fix... For what I can see HS is rounding up somewhere in the calculation process and when the information is send to Paypal, Paypal don't round up... for example: a recent order has 5 items + shipping: -item 1 - 5.09 -item 2 - 3.39 -item 3 - 4.24 -item 4 - 3.39 -item 5 - 3.39 shipping - 3.56 if you do the math total = 23.06, but for some reason HS calculates total to 23.07 hence the problem with the Paypal notification. I have check all my prices and I don't charge taxes, and have look at the stuff mention in all the post I could find with this issue. Will writing this I read about disabling the "Send details of the order" in the Paypal plug-in, but I would rather don't have to do that, cause is one feature I really like. Any help will be very appreciated, Thanks, Jose")* I ran into similar problem. The order set to cancelled because of the rounding problem on hikashop not agreeing with paypal. There is 7% tax charge on all products. If I look at the detail product list under the order information on hikashop backend (see attached pricelist), $14.95 +$1.05 + $25.95 +$1.82 should add up to $43.77 and then if you add shipping of $6, the grand total should be $49.77 (which is what paypal used). If I look at the top port under additional information in the order information on hikashop backend (see attached totalprice), it show $43.76+shipping totalling $49.76 instead. If the bottom product list adds up to $49.77, shouldn't the top (under additional information) match? Depending where you look Print Invoice (from order page), or product list, or additional information, they have different total. My client prefer printing shipping label (what she use to as well) on paypal. She also want full detail from paypal side as well. - [ ![ha594b67.jpg](/forum/attachment/12590) ](/forum/attachment/12590 "ha594b67.jpg") [ ](/forum/attachment/12590?download=1 "ha594b67.jpg") - [ ![h9333e90.jpg](/forum/attachment/12591) ](/forum/attachment/12591 "h9333e90.jpg") [ ](/forum/attachment/12591?download=1 "h9333e90.jpg") - [ ![hde20e7e.jpg](/forum/attachment/12592) ](/forum/attachment/12592 "hde20e7e.jpg") [ ](/forum/attachment/12592?download=1 "hde20e7e.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODkwOC1wYXlwYWwtcGF5bWVudC1ub3RpZmljYXRpb24tcmVmdXNlLWludmFsaWQtYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#125889](#125889) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Paypal payment notification refuse:invalid amount](/forum/3-bug-report/68908-paypal-payment-notification-refuse-invalid-amount#125889 "Have this issue has been resolved?, after serching in the forums I found all post about this problem, but couldn't find any fix... For what I can see HS is rounding up somewhere in the calculation process and when the information is send to Paypal, Paypal don't round up... for example: a recent order has 5 items + shipping: -item 1 - 5.09 -item 2 - 3.39 -item 3 - 4.24 -item 4 - 3.39 -item 5 - 3.39 shipping - 3.56 if you do the math total = 23.06, but for some reason HS calculates total to 23.07 hence the problem with the Paypal notification. I have check all my prices and I don't charge taxes, and have look at the stuff mention in all the post I could find with this issue. Will writing this I read about disabling the "Send details of the order" in the Paypal plug-in, but I would rather don't have to do that, cause is one feature I really like. Any help will be very appreciated, Thanks, Jose")* Hi, If you don't send the details of the cart it will be better. The fact is that HikaShop is using the prices with more decimals than Paypal does. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82ODkwOC1wYXlwYWwtcGF5bWVudC1ub3RpZmljYXRpb24tcmVmdXNlLWludmFsaWQtYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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