[Skip to main content](#vessel-content) # Site not connecting to PayPal after 'Next' clicked ## - **[cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile")** - [![cmerusi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9006-cmerusi "View cmerusi's Profile") Topic Author - [ Offline](/forum/user/9006-cmerusi) Less More - Posts: 8 - Thank you received: 0 - - 14 years 1 month ago [\#69130](#69130) by [cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile") *[Site not connecting to PayPal after 'Next' clicked](/forum/3-bug-report/69130-site-not-connecting-to-paypal-after-next-clicked#69130 "Hi, I'm having an issue with setting up PayPal. During checkout, the customer is asked to fill in shipping, billing info, select PayPal payment method, and approve terms and conditions. When all of that is done, they click the 'Next' button. This should bring them to PayPal, but it is just staying on the same page. No error messages are appearing. The PayPal URL is set up correctly. Any ideas? The website is concretebenchmolds.com. Many thanks for your help.")* was created by *[cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile")* Hi, I'm having an issue with setting up PayPal. During checkout, the customer is asked to fill in shipping, billing info, select PayPal payment method, and approve terms and conditions. When all of that is done, they click the 'Next' button. This should bring them to PayPal, but it is just staying on the same page. No error messages are appearing. The PayPal URL is set up correctly. Any ideas? The website is concretebenchmolds.com. Many thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82OTEzMC1zaXRlLW5vdC1jb25uZWN0aW5nLXRvLXBheXBhbC1hZnRlci1uZXh0LWNsaWNrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 14 years 1 month ago [\#69142](#69142) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Re: Site not connecting to PayPal after 'Next' clicked](/forum/3-bug-report/69130-site-not-connecting-to-paypal-after-next-clicked#69142 "Hi, I'm having an issue with setting up PayPal. During checkout, the customer is asked to fill in shipping, billing info, select PayPal payment method, and approve terms and conditions. When all of that is done, they click the 'Next' button. This should bring them to PayPal, but it is just staying on the same page. No error messages are appearing. The PayPal URL is set up correctly. Any ideas? The website is concretebenchmolds.com. Many thanks for your help.")* Hi, I think your template is not displaying error messages so that's why it stay on the same page. Anyway the problem is that you don't have a shipping method configured so the checkout cannot be finalized ![;)](/media/kunena/emoticons/24.png ";)") The following user(s) said Thank You: [cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82OTEzMC1zaXRlLW5vdC1jb25uZWN0aW5nLXRvLXBheXBhbC1hZnRlci1uZXh0LWNsaWNrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile")** - [![cmerusi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9006-cmerusi "View cmerusi's Profile") Topic Author - [ Offline](/forum/user/9006-cmerusi) Less More - Posts: 8 - Thank you received: 0 - - 14 years 1 month ago [\#69146](#69146) by [cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile") Replied by *[cmerusi](/forum/user/9006-cmerusi "View cmerusi's Profile")* on topic *[Re: Site not connecting to PayPal after 'Next' clicked](/forum/3-bug-report/69130-site-not-connecting-to-paypal-after-next-clicked#69146 "Hi, I'm having an issue with setting up PayPal. During checkout, the customer is asked to fill in shipping, billing info, select PayPal payment method, and approve terms and conditions. When all of that is done, they click the 'Next' button. This should bring them to PayPal, but it is just staying on the same page. No error messages are appearing. The PayPal URL is set up correctly. Any ideas? The website is concretebenchmolds.com. Many thanks for your help.")* Thanks, Eliot. Of course it was something silly! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC82OTEzMC1zaXRlLW5vdC1jb25uZWN0aW5nLXRvLXBheXBhbC1hZnRlci1uZXh0LWNsaWNrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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