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#   Coupon Code not adding Shipping to final price

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15 years 8 months ago [\#7022](#7022) by [spoOx](/forum/user/964-spoox "View spoOx's Profile")  *[Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7022 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")* was created by *[spoOx](/forum/user/964-spoox "View spoOx's Profile")*

Hi,

Sorry for being a pain. :blush:

I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:

Total £ 18.00
Coupon -£ 3.00
Shipping £ 3.99
Final total £ 15.00

It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99

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15 years 8 months ago [\#7025](#7025) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7025 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Hi,

I recall that other users had trouble with shipping not being added to the order in previous releases of HikaShop. Do you have the latest version of HikaShop ?
If yes, could you give the URL of your website so that we can have a look at the problem ?

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15 years 8 months ago [\#7041](#7041) by [spoOx](/forum/user/964-spoox "View spoOx's Profile")  Replied by *[spoOx](/forum/user/964-spoox "View spoOx's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7041 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Yes I downloaded it today.. apologies I am working on localhost at moment so no url ![:(](/media/kunena/emoticons/5.png ":(") can anyone else confirm whether it is still a prob on latest version?

this is the version I have: com_hikashop_starter_1.4.4_2011-02-05

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15 years 8 months ago [\#7042](#7042) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7042 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Well, are you able to reproduce the problem on our demo website ?
If so, then it should be easy for us to reproduce the problem...

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15 years 8 months ago [\#7069](#7069) by [spoOx](/forum/user/964-spoox "View spoOx's Profile")  Replied by *[spoOx](/forum/user/964-spoox "View spoOx's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7069 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Yes, just tried it on demo site. created coupon code 1234 and then on checkout entered 1234 as coupon and total is shown as:

Total 200,00 €
Coupon -3,00 €
Shipping 50,00 €
Final total 197,00 €

should really be: 147,00

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15 years 8 months ago [\#7077](#7077) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7077 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Ok. Thank you. We're going to review the problem and come back to you.

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15 years 8 months ago [\#7112](#7112) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7112 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

We're able to reproduce the problem on our end. We didn't had the time today to look at solving it but we'll look at it tomorrow.

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15 years 8 months ago [\#7222](#7222) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7222 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Hi,

Please try to change the code: Code:

if($class-&gt;update($coupon,$qty,0,'coupon')){ $this-&gt;cart_update = true; return false; }

to Code:

if($class-&gt;update($coupon,$qty,0,'coupon')){ if(strpos($this-&gt;checkout_workflow,'shipping')!==false){ $this-&gt;before_shipping(true); } $this-&gt;initCart(true); $this-&gt;cart_update = true; return false; }

in the file components/com_hikashop/controllers/checkout.php
That should solve the problem.

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15 years 8 months ago [\#7354](#7354) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7354 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Hi,

My problem sounds similar but not exactly the same.

I added a coupon view to the checkout workflow, that was working OK previously. The new workflow is:

login,address,shipping_cart,payment_coupon_cart_fields_status_confirm,end

I currently don't have any Discounts published. If someone tries to add a coupon code, there is an Invalid Code error and the Shipping amount is removed from the cart completely. Clicking NEXT produces a Please Supply Shipping Information error and reverts to the Login step of the workflow. If I go to the Shipping step, there is a Shipping Zone selected and the amount is back in the cart. This same error results even if a valid Coupon code is used. i.e. Shipping is removed from the cart.

I did change the checkout.php file as instructed above, but it did not fix this problem.

Regards,
Ed

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15 years 8 months ago [\#7360](#7360) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7360 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Correction to my last post.

If a valid coupon code is entered, it works OK now. Maybe a cache problem before. Using an invalid coupon code still produces the behaviour described.

Ed

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15 years 8 months ago [\#7361](#7361) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7361 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

We'll look at that.

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15 years 8 months ago [\#7451](#7451) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7451 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Hi,

The new version is out. That should fix that problem.

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15 years 8 months ago [\#7768](#7768) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7768 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

Nicolas,

Shipping is no longer removed from the cart when an invalid coupon code is entered. Thanks for fixing that.

I noticed that in the cart, the coupon amount is shown as a negative number, which it should be, but in the email sent to the customer, it's shown as a positive number. The math is correct, but that might be confusing to some customers.

Regards,
Ed

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15 years 8 months ago [\#7773](#7773) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon Code not adding Shipping to final price](/forum/3-bug-report/7022-coupon-code-not-adding-shipping-to-final-price#7773 "Hi,  Sorry for being a pain. :blush:  I have created a test coupon which gives £3 discount. When I enter the coupon and click Add, I see the following:  Total £ 18.00 Coupon -£ 3.00 Shipping £ 3.99 Final total £ 15.00  It is not adding the shipping amount to the Final Total. However, when transferred to Paypal, the discount is showing and the Final amount is correct: £18.99")*

You're right. We'll change that.

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Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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