[Skip to main content](#vessel-content) # All shop buttons stopped working ## - **[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")** - [![dforrest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2297-dforrest "View dforrest's Profile") Topic Author - [ Offline](/forum/user/2297-dforrest) Less More - Posts: 56 - Thank you received: 0 - - 14 years 3 weeks ago [\#71714](#71714) by [dforrest](/forum/user/2297-dforrest "View dforrest's Profile") *[All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#71714 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* was created by *[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")* I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to have stopped working and simply return you to our home page. Any clues what could be happening? I've cleaned out all my caches (local and server-side), tried different browsers, restarted my computer, but still no dice. Client would like to launch tomorrow so I would appreciate a speedy reply with any ideas about how to troubleshoot, thanks! ![:)](/media/kunena/emoticons/3.png ":)") --- HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 3 weeks ago [\#71720](#71720) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#71720 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* If you want a fast reply, you should give a link to your website. Your description is too vague so I can't answer. We would have to check the buttons directly on your website to say what's going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")** - [![dforrest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2297-dforrest "View dforrest's Profile") Topic Author - [ Offline](/forum/user/2297-dforrest) Less More - Posts: 56 - Thank you received: 0 - - 14 years 3 weeks ago [\#71844](#71844) by [dforrest](/forum/user/2297-dforrest "View dforrest's Profile") Replied by *[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")* on topic *[Re: All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#71844 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* Site is urdapilleta.eu Will PM you login details, it's offline at the moment, thanks --- HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")** - [![dforrest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2297-dforrest "View dforrest's Profile") Topic Author - [ Offline](/forum/user/2297-dforrest) Less More - Posts: 56 - Thank you received: 0 - - 14 years 2 weeks ago [\#72089](#72089) by [dforrest](/forum/user/2297-dforrest "View dforrest's Profile") Replied by *[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")* on topic *[Re: All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#72089 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* Have you been able to have a look? I assume the login is working (it worked for me). This problem is still continuing and I haven't got a clue what could be the cause. My client is at a trade fair now and is just waiting for this and one other detail to make the site public, he's anxious to go so I would appreciate any help you can give. Thank you very very much! --- HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 2 weeks ago [\#72340](#72340) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#72340 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* Hi, I just checked. Your problem is that you have javascript errors on your pages because of the module mod_ppc_simple_spotlight which uses jquery and creates a conflict with mootools: [ www.hikashop.com/en/support/documentatio...ty-issues.html#modal](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#modal) You should first try the jquery easy plugin as recommended in the documentation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")** - [![dforrest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2297-dforrest "View dforrest's Profile") Topic Author - [ Offline](/forum/user/2297-dforrest) Less More - Posts: 56 - Thank you received: 0 - - 14 years 2 weeks ago [\#72357](#72357) by [dforrest](/forum/user/2297-dforrest "View dforrest's Profile") Replied by *[dforrest](/forum/user/2297-dforrest "View dforrest's Profile")* on topic *[Re: All shop buttons stopped working](/forum/3-bug-report/71714-all-shop-buttons-stopped-working#72357 "I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to...")* Hi, I installed that module (simple spotlight) perhaps a year ago and it never had this effect until now. I disabled the module but the problem still persisted. I cannot find jquery easy on joomla.org -- does it still exist? A "hired gun" helped me find the problem as I'm in a rush. The problem with the "Add to cart" button was solved with changing the parameter: HS Configuration > System > Checkout > Use AJAX when possible for add to cart buttons > Set to "NO" Now all seems to be well, thanks for the effort. --- HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MTcxNC1hbGwtc2hvcC1idXR0b25zLXN0b3BwZWQtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.054 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)