[Skip to main content](#vessel-content) # No Payment Method - Paypal Payment Method Plugin ## - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 11 months ago [\#76718](#76718) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76718 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hi, Let my explain more about the currency filter. When you edit the paypal plugin configuration, there is an option named "Currency", just below "Shipping method". This list is a multiple selection list : You have to select all compatibles currencies with the plugin. So, if in your list, there is just one currency selected (with a blue background), then the plugin would be display just for this currency ! You have to select all currencies, you can do by pressing the "shift" key and clicking on all currencies. They other way is to select NO currency, when 0 currencies are selected, it's like all were. You can de-select an element in the list by pressing the "ctrl" key and click on the selected currencies. After that, just save and it would work good. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[richm](/forum/user/7027-richm "View richm's Profile")** - [![richm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7027-richm "View richm's Profile") Topic Author - [ Offline](/forum/user/7027-richm) Less More - Posts: 10 - Thank you received: 0 - - 13 years 11 months ago [\#76723](#76723) by [richm](/forum/user/7027-richm "View richm's Profile") Replied by *[richm](/forum/user/7027-richm "View richm's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76723 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Ok, I think I may have found a fix for this. I went into System>Currencies Then opened the "Canadian Dollar" in a second tab. Then I went back to the currencies page in the first tab, and clicked "new" and created a new currency exactly the same as the CAD currency. Now, in order for it to save you need to change the code for the original CAD and save it, otherwise it won't let you save. So I saved the new one as CAD and I saved the Original as CAD Original Just to make sure I had it, in case I switched back. After that, I unpublished the CAD original, and published my new CAD Then went into configuration, and made my new CAD the main currency. I went into the cart, and now the paypal payment option is showing. So there is something wrong with the CAD currency that is packaged with the extension. Give this a try, hope it works for you guys. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[richm](/forum/user/7027-richm "View richm's Profile")** - [![richm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7027-richm "View richm's Profile") Topic Author - [ Offline](/forum/user/7027-richm) Less More - Posts: 10 - Thank you received: 0 - - 13 years 11 months ago [\#76727](#76727) by [richm](/forum/user/7027-richm "View richm's Profile") Replied by *[richm](/forum/user/7027-richm "View richm's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76727 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* > Jerome wrote: Hi, > > Let my explain more about the currency filter. > When you edit the paypal plugin configuration, there is an option named "Currency", just below "Shipping method". > This list is a multiple selection list : You have to select all compatibles currencies with the plugin. > > So, if in your list, there is just one currency selected (with a blue background), then the plugin would be display just for this currency ! > You have to select all currencies, you can do by pressing the "shift" key and clicking on all currencies. > They other way is to select NO currency, when 0 currencies are selected, it's like all were. > You can de-select an element in the list by pressing the "ctrl" key and click on the selected currencies. > > After that, just save and it would work good. > > Regards, I just tried this, and it worked as well. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")** - [![Vanderburgh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") - [ Offline](/forum/user/7038-vanderburgh) Less More - Posts: 26 - Thank you received: 1 - - 13 years 11 months ago [\#76776](#76776) by [Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") Replied by *[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76776 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* I just tried the above, and I am still having problems. Still says 'No Payment Methods Found' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 11 months ago [\#76779](#76779) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76779 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hi, Can you post a screenshot of your payment plugin configuration ? Thanks, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")** - [![Vanderburgh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") - [ Offline](/forum/user/7038-vanderburgh) Less More - Posts: 26 - Thank you received: 1 - - 13 years 11 months ago [\#76781](#76781) by [Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") Replied by *[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76781 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* sure. [ ![prob.png](/forum/attachment/6965) ](/forum/attachment/6965 "prob.png") - [ ![prob.png](/forum/attachment/6965) ](/forum/attachment/6965 "prob.png") [ ](/forum/attachment/6965?download=1 "prob.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 11 months ago [\#76783](#76783) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76783 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hi, Your payment plugin is link to the shipping method "Xpressport". So, your customer have to select this shipping method if he want to use your payment plugin. Use the same technique than the currency to select all shipping methods (or none, like explain in the previous post). It should fix your problem. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")** - [![Vanderburgh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") - [ Offline](/forum/user/7038-vanderburgh) Less More - Posts: 26 - Thank you received: 1 - - 13 years 11 months ago [\#76784](#76784) by [Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") Replied by *[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76784 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* [ ![222.png](/forum/attachment/6968) ](/forum/attachment/6968 "222.png") - [ ![222.png](/forum/attachment/6968) ](/forum/attachment/6968 "222.png") [ ](/forum/attachment/6968?download=1 "222.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")** - [![Vanderburgh's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") - [ Offline](/forum/user/7038-vanderburgh) Less More - Posts: 26 - Thank you received: 1 - - 13 years 11 months ago [\#76785](#76785) by [Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile") Replied by *[Vanderburgh](/forum/user/7038-vanderburgh "View Vanderburgh's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#76785 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* That did the trick, thank you all for your help! The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile")** - [![jonesy800's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8090-jonesy800 "View jonesy800's Profile") - [ Offline](/forum/user/8090-jonesy800) Less More - Posts: 2 - Thank you received: 0 - - 13 years 11 months ago [\#78158](#78158) by [jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile") Replied by *[jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#78158 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* I'm getting the same error with my pay pal pro payment method. I only have USD currency and believe the screens and checkout flow are setup correctly. Here is the error: [ ![11-22-2012_8-27-33_AM.png](/forum/attachment/7126) ](/forum/attachment/7126 "...8-27-33_AM.png") Here is my setup: [ ![11-22-2012_8-25-55_AM.png](/forum/attachment/7125) ](/forum/attachment/7125 "...8-25-55_AM.png") Any info would be greatly appreciated. - [ ![11-22-2012_8-25-55_AM.png](/forum/attachment/7125) ](/forum/attachment/7125 "...8-25-55_AM.png") [ ](/forum/attachment/7125?download=1 "...8-25-55_AM.png") - [ ![11-22-2012_8-27-33_AM.png](/forum/attachment/7126) ](/forum/attachment/7126 "...8-27-33_AM.png") [ ](/forum/attachment/7126?download=1 "...8-27-33_AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 11 months ago [\#78167](#78167) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#78167 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hi, Your payment plugin configuration is link to the shipping module "UPS Ground". As you can see in your screenshot, only this shipping method is selected (with a grey-dark background). Si, the customer must select "ups ground" if he want to pay with paypal pro. So, please select all shipping methods (or select none ; it would have the same effect). Use the "shift" or "ctrl" key while clicking on items in the list in order to add/remove items in the selection. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mafalda78](/forum/user/9600-mafalda78 "View mafalda78's Profile")** - [![mafalda78's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9600-mafalda78 "View mafalda78's Profile") - [ Offline](/forum/user/9600-mafalda78) Less More - Posts: 3 - Thank you received: 0 - - 13 years 8 months ago [\#92650](#92650) by [mafalda78](/forum/user/9600-mafalda78 "View mafalda78's Profile") Replied by *[mafalda78](/forum/user/9600-mafalda78 "View mafalda78's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#92650 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hello, my problem is similar but not quite the same as for others. If the order has only one item it will successfully go through, and everything works just perfect.But, for more than one item I get the "No payment methods found" error. How can I solve this? :S Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 8 months ago [\#92863](#92863) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No Payment Method - Paypal Payment Method Plugin](/forum/3-bug-report/73128-no-payment-method-paypal-payment-method-plugin?start=20#92863 "I am having issues with the paypal plugin, I have attached a screen shot of the error I have been working through the following FAQ answer, that I have seen posted. www.hikashop.com/en/support/documentatio...plugins-listing.html I have added my comments with each item. As far as I can tell, I have completed each step, unless I am misunderstanding something. Thanks for your assistance! Rich ----- I don't see any payment methods during the checkout, or I don't see some of them, what is the problem ? There are several things which you could have missed. 1/ Check that the payments plugins are installed and published 2/ Check that you have configured your payment plugins (edit it and save its configuration) 3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html 4/ Check that you have the payment view in the checkout workflow option of the configuration 5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. 6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. 7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field. 8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. 9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public. 10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem. Tried this, no change.")* Hi, Do you assigned you payment method with a shipping method ? Do you have a link to your store ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzEyOC1uby1wYXltZW50LW1ldGhvZC1wYXlwYWwtcGF5bWVudC1tZXRob2QtcGx1Z2luP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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