[Skip to main content](#vessel-content) # Uploaded producs - now link page won't open ## - **[ians](/forum/user/7862-ians "View ians's Profile")** - [![ians's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7862-ians "View ians's Profile") Topic Author - [ Offline](/forum/user/7862-ians) Less More - Posts: 63 - Thank you received: 3 - - 14 years 1 week ago - 14 years 1 week ago [\#73698](#73698) by [ians](/forum/user/7862-ians "View ians's Profile") *[Uploaded producs - now link page won't open](/forum/3-bug-report/73698-uploaded-producs-now-link-page-wont-open#73698 "Hi there, I've built a site that has been working well during development. Past 2 weeks I've been uploading products. Nothing too demanding, importing maybe 200 products at a time to a total of 5,500. There are only 4 fields - Product_code, product_name, product_description, categories After uploading I couldn't link from the menu item resources on this page: www.wslr.co.uk/index.php/members-area It just went to a blank page and never loaded. It seems that when uploading - 2 of the products had a category number that wasn't recognised so Hikashop added an un-named folder category) with two products in. Took me a bit of finding and just reporting as it might be a bug that can be corrected. Ian")* was created by *[ians](/forum/user/7862-ians "View ians's Profile")* Hi there, I've built a site that has been working well during development. Past 2 weeks I've been uploading products. Nothing too demanding, importing maybe 200 products at a time to a total of 5,500. There are only 4 fields - Product_code, product_name, product_description, categories After uploading I couldn't link from the menu item resources on this page: [ www.wslr.co.uk/index.php/members-area](http://www.wslr.co.uk/index.php/members-area) It just went to a blank page and never loaded. It seems that when uploading - 2 of the products had a category number that wasn't recognised so Hikashop added an un-named folder category) with two products in. Took me a bit of finding and just reporting as it might be a bug that can be corrected. Ian Last edit: 14 years 1 week ago by [ians](/forum/user/7862-ians "View ians's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzY5OC11cGxvYWRlZC1wcm9kdWNzLW5vdy1saW5rLXBhZ2Utd29udC1vcGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 week ago [\#73978](#73978) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Uploaded producs - now link page won't open](/forum/3-bug-report/73698-uploaded-producs-now-link-page-wont-open#73978 "Hi there, I've built a site that has been working well during development. Past 2 weeks I've been uploading products. Nothing too demanding, importing maybe 200 products at a time to a total of 5,500. There are only 4 fields - Product_code, product_name, product_description, categories After uploading I couldn't link from the menu item resources on this page: www.wslr.co.uk/index.php/members-area It just went to a blank page and never loaded. It seems that when uploading - 2 of the products had a category number that wasn't recognised so Hikashop added an un-named folder category) with two products in. Took me a bit of finding and just reporting as it might be a bug that can be corrected. Ian")* Hi, I see a 500 error on your product pages: [ www.wslr.co.uk/index.php/resources-catal.../440-worlds-of-faith](http://www.wslr.co.uk/index.php/resources-catalogue/product/440-worlds-of-faith) Could you look in your php error log for the real error message ? If you don't know where is located your php error log, you should ask your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzY5OC11cGxvYWRlZC1wcm9kdWNzLW5vdy1saW5rLXBhZ2Utd29udC1vcGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ians](/forum/user/7862-ians "View ians's Profile")** - [![ians's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7862-ians "View ians's Profile") Topic Author - [ Offline](/forum/user/7862-ians) Less More - Posts: 63 - Thank you received: 3 - - 14 years 1 week ago - 14 years 1 week ago [\#74110](#74110) by [ians](/forum/user/7862-ians "View ians's Profile") Replied by *[ians](/forum/user/7862-ians "View ians's Profile")* on topic *[Re: Uploaded producs - now link page won't open](/forum/3-bug-report/73698-uploaded-producs-now-link-page-wont-open#74110 "Hi there, I've built a site that has been working well during development. Past 2 weeks I've been uploading products. Nothing too demanding, importing maybe 200 products at a time to a total of 5,500. There are only 4 fields - Product_code, product_name, product_description, categories After uploading I couldn't link from the menu item resources on this page: www.wslr.co.uk/index.php/members-area It just went to a blank page and never loaded. It seems that when uploading - 2 of the products had a category number that wasn't recognised so Hikashop added an un-named folder category) with two products in. Took me a bit of finding and just reporting as it might be a bug that can be corrected. Ian")* Hi Nicolas, Thanks for getting back to me. I haven't checked what the error code is, but I have cleared the cache on my Joomla site and it woked ok However - after viewing a resource, I couldn't get back to the hikashop prodcuct page or back to the resource unless I clear the cache again. I have the caching turned off in Joomla and it seems OK now. Should cacheing be turned off for Hikashop to run? Ian Last edit: 14 years 1 week ago by [ians](/forum/user/7862-ians "View ians's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzY5OC11cGxvYWRlZC1wcm9kdWNzLW5vdy1saW5rLXBhZ2Utd29udC1vcGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 week ago [\#74384](#74384) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Uploaded producs - now link page won't open](/forum/3-bug-report/73698-uploaded-producs-now-link-page-wont-open#74384 "Hi there, I've built a site that has been working well during development. Past 2 weeks I've been uploading products. Nothing too demanding, importing maybe 200 products at a time to a total of 5,500. There are only 4 fields - Product_code, product_name, product_description, categories After uploading I couldn't link from the menu item resources on this page: www.wslr.co.uk/index.php/members-area It just went to a blank page and never loaded. It seems that when uploading - 2 of the products had a category number that wasn't recognised so Hikashop added an un-named folder category) with two products in. Took me a bit of finding and just reporting as it might be a bug that can be corrected. Ian")* Hi, Yes, it's better to have it turned off. Cache can cause lots of issues with ecommerce solutions because they need to display dynamic stuff and that the cache system is done specifically to display always the same thing. So for example, with some cache activated the cart module would always display the same thing. Not practical and not much we can do to avoid that except turning the cache off. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83MzY5OC11cGxvYWRlZC1wcm9kdWNzLW5vdy1saW5rLXBhZ2Utd29udC1vcGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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