[Skip to main content](#vessel-content) # No E-mail confirmation on free Orders. ## - **[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")** - [![rijndersCMS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") Topic Author - [ Offline](/forum/user/6961-rijnderscms) Less More - Posts: 11 - Thank you received: 0 - - 14 years 1 week ago [\#74302](#74302) by [rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") *[No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#74302 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* was created by *[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")* Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 1 week ago [\#74437](#74437) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#74437 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* Hi, By default in HikaShop, a confirmation email is sent even if the products are free. I just tried it on my end. Do you have changed any parameter about the emails ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 6 days ago [\#74891](#74891) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#74891 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* That has been fixed in HikaShop 2.0.0 so make sure that you're not using an older version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")** - [![rijndersCMS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") Topic Author - [ Offline](/forum/user/6961-rijnderscms) Less More - Posts: 11 - Thank you received: 0 - - 14 years 2 days ago [\#75886](#75886) by [rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") Replied by *[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#75886 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* It still doesn't send the e-mails. i didn't change parameters. but just to be sure, what should they be set as? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 1 day ago [\#76075](#76075) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#76075 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* Can you make sure that the "free order validation" plugin is installed and published on your website ? Otherwise, you can get it here and install it manually: [ www.hikashop.com/en/forum/2-general-talk...-ordering.html#32694](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/32694-re-download-free-product-after-ordering.html#32694) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")** - [![rijndersCMS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") Topic Author - [ Offline](/forum/user/6961-rijnderscms) Less More - Posts: 11 - Thank you received: 0 - - 14 years 1 day ago [\#76120](#76120) by [rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile") Replied by *[rijndersCMS](/forum/user/6961-rijnderscms "View rijndersCMS's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#76120 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* > nicolas wrote: Can you make sure that the "free order validation" plugin is installed and published on your website ? > Otherwise, you can get it here and install it manually: > [ www.hikashop.com/en/forum/2-general-talk...-ordering.html#32694](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/32694-re-download-free-product-after-ordering.html#32694) IT says i can't go to that link Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 3 hours ago [\#76344](#76344) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: No E-mail confirmation on free Orders.](/forum/3-bug-report/74302-no-e-mail-confirmation-on-free-orders#76344 "Hi, As the title says, i get no e-mail confirmation on orders that have no price. (so no payment option) Is there anything i can do about this?")* Hi, Can you try this link: [ www.hikashop.com/en/forum/2-general-talk...-ordering.html#32694](http://www.hikashop.com/en/forum/2-general-talk-about-hikashop/32670-download-free-product-after-ordering.html#32694) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDMwMi1uby1lLW1haWwtY29uZmlybWF0aW9uLW9uLWZyZWUtb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.052 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)