[Skip to main content](#vessel-content) # Cannot create product ! ## - **[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")** - [![ecappa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1053-ecappa "View ecappa's Profile") Topic Author - [ Offline](/forum/user/1053-ecappa) Less More - Posts: 3 - Thank you received: 0 - - 15 years 9 months ago [\#7437](#7437) by [ecappa](/forum/user/1053-ecappa "View ecappa's Profile") *[Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7437 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* was created by *[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")* Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform ![:(](/media/kunena/emoticons/22.png ":(") Who could help me for a so big error ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#7444](#7444) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7444 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Hi, We actually just made a new release of HikaShop and that bug slipped through our tests. We corrected it and uploaded a new version. Please download it again and install over your previous version. That should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hdracing](/forum/user/742-hdracing "View hdracing's Profile")** - [![hdracing's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar742.jpg)](/forum/user/742-hdracing "View hdracing's Profile") - [ Offline](/forum/user/742-hdracing) Less More - Posts: 242 - Thank you received: 0 - - - [](http://www.HighDesertVideo.com) - 15 years 9 months ago [\#7446](#7446) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7446 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Hi Nicolas, Do you send email notification to customers when new versions are released? Just curious. I was also wondering if you publish a change log with new releases? I don't remember seeing one but could have missed it. Thanks, Ed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#7447](#7447) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7447 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Hi, We don't send notifications. We'll try to send newsletters regularly in the future to inform the users of new versions. The change log is available via the documentation page: [ www.hikashop.com/en/support/documentatio...ashop-changelog.html](http://www.hikashop.com/en/support/documentation/56-hikashop-changelog.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hdracing](/forum/user/742-hdracing "View hdracing's Profile")** - [![hdracing's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar742.jpg)](/forum/user/742-hdracing "View hdracing's Profile") - [ Offline](/forum/user/742-hdracing) Less More - Posts: 242 - Thank you received: 0 - - - [](http://www.HighDesertVideo.com) - 15 years 9 months ago [\#7458](#7458) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7458 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Just read the change log - You are doing a GREAT JOB with Hikashop! Ed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#7460](#7460) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7460 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")** - [![ecappa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1053-ecappa "View ecappa's Profile") Topic Author - [ Offline](/forum/user/1053-ecappa) Less More - Posts: 3 - Thank you received: 0 - - 15 years 9 months ago [\#7467](#7467) by [ecappa](/forum/user/1053-ecappa "View ecappa's Profile") Replied by *[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7467 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Thanks for this so quick response. I think I have the last one. At present, I have the 1.4.4_2011-02-09 version. I dont see where I can download the 1.4.5 mentionned in the change log page. (It is the same date, but not same version). btw : on the demo part of the site, there is the same problem... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#7468](#7468) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7468 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Please download again the package and install over. The version number on the package file is wrong as we didn't yet change the version number on our updates manager. The package you downloaded first should have exactly the same name as the one we currently have on our website. However, it's not the same build as we fixed the problem and packaged it again. It's working fine on our demo website. I just tried. Maybe you tried before the website was reseted with the new version ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")** - [![ecappa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1053-ecappa "View ecappa's Profile") Topic Author - [ Offline](/forum/user/1053-ecappa) Less More - Posts: 3 - Thank you received: 0 - - 15 years 9 months ago [\#7471](#7471) by [ecappa](/forum/user/1053-ecappa "View ecappa's Profile") Replied by *[ecappa](/forum/user/1053-ecappa "View ecappa's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7471 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Great ! It works. I download it again and just update it. Many thanks, for your very quick support. Cheers. Eric. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[micawber](/forum/user/1085-micawber "View micawber's Profile")** - [![micawber's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1085-micawber "View micawber's Profile") - [ Offline](/forum/user/1085-micawber) Less More - Posts: 2 - Thank you received: 0 - - 15 years 9 months ago [\#7792](#7792) by [micawber](/forum/user/1085-micawber "View micawber's Profile") Replied by *[micawber](/forum/user/1085-micawber "View micawber's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7792 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Just installed today and cannot create product. When I try I get a page like this [ ![[IMG](http://i.imgur.com/JAigO.jpg) ](http://i.imgur.com/JAigO.jpg "[IMG") I can enter text but it just brings me back to product page wiht no product addded Same thing happens with creating new category Any help appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 9 months ago [\#7799](#7799) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#7799 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* That's another problem. It sounds like a problem in your WYSIWYG editor. Please go in the config of hikashop in the main tab and change your HTML editor and try again. Normally, it should work with JCE. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[micawber](/forum/user/1085-micawber "View micawber's Profile")** - [![micawber's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1085-micawber "View micawber's Profile") - [ Offline](/forum/user/1085-micawber) Less More - Posts: 2 - Thank you received: 0 - - 15 years 8 months ago [\#8220](#8220) by [micawber](/forum/user/1085-micawber "View micawber's Profile") Replied by *[micawber](/forum/user/1085-micawber "View micawber's Profile")* on topic *[Re: Cannot create product !](/forum/3-bug-report/7437-cannot-create-product#8220 "Hi all, I have a fresh installed Joomla (1.5 & 1.6 tested) with Hikashop installed. I can't create any new product, it allways raise an error : 'Error Saving'. I cant create catgories, and download franch translation without pb. I tries to fix the default text editor, as I could read somewhere else here... Enabling Joomla Debug does not give me more informations... It's a pitty for this kind of platform :( Who could help me for a so big error ?")* Thanks - that worked Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDM3LWNhbm5vdC1jcmVhdGUtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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