[Skip to main content](#vessel-content) # Changing Order Status ## - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#74603](#74603) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") *[Changing Order Status](/forum/3-bug-report/74603-changing-order-status#74603 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* was created by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 11 months ago [\#74641](#74641) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#74641 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Hi, Why are you saying that it's not possible now ? We didn't change that so you can still change the status of orders on the orders listing. It's working fine on our end and on the demo website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#74654](#74654) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#74654 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Hi, Sorry yes you are correct this works ok on your demo but does not work no longer on my set up? I have just re downloaded and installed again and it still will not work?? any clues as to what could be wrong? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 11 months ago [\#74691](#74691) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#74691 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Hi, You must have a javascript error on your backend. You should check your browser's javascript error console for it. That will give more information on what is going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#74702](#74702) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#74702 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Hi, I can find this but not sure what to do now? Uncaught ReferenceError: SqueezeBox is not defined Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#75274](#75274) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#75274 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Hi, It's been 2 days now without a reply, I have gone back 2 version 1.6 and changing the status works ok, upgraded again to version 2 and again I cannot change the status? I have not changed anything else that could have affected this? Please help. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 11 months ago [\#75503](#75503) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#75503 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Squeezbox is the old joomla popup system. The new one doesn't use squeezebox anymore on joomla 3.0 Since the status popup is working fine for everyone else and that we can't reproduce the problem on our end either, it has to be something that is interfering on your website. Could you provide a backend access ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#75512](#75512) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#75512 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* Have sent via pm. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 11 months ago [\#75516](#75516) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#75516 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* You have edited the listing of orders: [ www.mohairbearmakingsupplies.co.uk/admin...r&template=bluestork](http://www.mohairbearmakingsupplies.co.uk/administrator/index.php?option=com_hikashop&ctrl=view&search=order&template=bluestork) Because of that, you didn't get the modifications necessary to use the new popup system. Remove the personalization you had done in the listing file and it will work. You can then reapply the modification to the new version of the file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 609 - Thank you received: 13 - 13 years 11 months ago [\#75518](#75518) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Re: Changing Order Status](/forum/3-bug-report/74603-changing-order-status#75518 "Hi, I have updated to the new version and used to be able to change the order status from the orders page, this is now not possible and I have to go in to each order to change the order status. thanks")* sorted. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDYwMy1jaGFuZ2luZy1vcmRlci1zdGF0dXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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