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#   user conflict problem joomla &amp; hikashop

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- **[reace](/forum/user/272-reace "View reace's Profile")**
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- Entrepreneur

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14 years 1 week ago -  14 years 1 week ago [\#74856](#74856) by [reace](/forum/user/272-reace "View reace's Profile")  *[user conflict problem joomla &amp; hikashop](/forum/3-bug-report/74856-user-conflict-problem-joomla-hikashop#74856 "not sure if this is a bug but , if you register a user through the cart and make an order. then remove that user from the Joomla &gt; Users DB the Users Details will be removed from HS but.. will leave an empty user behind then.. if you try to re-register with the same user details (email) weird things may happen.  to fix this.. I think!, you need to;  1.) remove orders for user (blank user in my case) 2.) remove user from HS DB 3.) remove user from joomla (users DB)  hope this helps.  problems that may indicate the need to do the above.  &#42; unable to logout of HikaShop/Joomla &#42; trying to re-register user after removing from joomla users DB (only) &#42; being presented with Registration page after Registering and receiving errors in top bar relating to products &#42; different (blank) users address being defaulted to new user at checkout. &#42; other misc happenings.  Cheers.")* was created by *[reace](/forum/user/272-reace "View reace's Profile")*

not sure if this is a bug but , if you register a user through the cart and make an order.
then remove that user from the Joomla &gt; Users DB
the Users Details will be removed from HS but.. will leave an empty user behind
then.. if you try to re-register with the same user details (email) weird things may happen.

to fix this.. I think!, you need to;

1.) remove orders for user (blank user in my case)
2.) remove user from HS DB
3.) remove user from joomla (users DB)

hope this helps.

problems that may indicate the need to do the above.

* unable to logout of HikaShop/Joomla
* trying to re-register user after removing from joomla users DB (only)
* being presented with Registration page after Registering and receiving errors in top bar relating to products
* different (blank) users address being defaulted to new user at checkout.
* other misc happenings.

Cheers.

---

you Guys are Awesome and have excellent Support! Keep up the great Work!.

Last edit: 14 years 1 week ago by [reace](/forum/user/272-reace "View reace's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDg1Ni11c2VyLWNvbmZsaWN0LXByb2JsZW0tam9vbWxhLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 1 week ago [\#74860](#74860) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: user conflict problem joomla &amp; hikashop](/forum/3-bug-report/74856-user-conflict-problem-joomla-hikashop#74860 "not sure if this is a bug but , if you register a user through the cart and make an order. then remove that user from the Joomla &gt; Users DB the Users Details will be removed from HS but.. will leave an empty user behind then.. if you try to re-register with the same user details (email) weird things may happen.  to fix this.. I think!, you need to;  1.) remove orders for user (blank user in my case) 2.) remove user from HS DB 3.) remove user from joomla (users DB)  hope this helps.  problems that may indicate the need to do the above.  &#42; unable to logout of HikaShop/Joomla &#42; trying to re-register user after removing from joomla users DB (only) &#42; being presented with Registration page after Registering and receiving errors in top bar relating to products &#42; different (blank) users address being defaulted to new user at checkout. &#42; other misc happenings.  Cheers.")*

Hi,

Indeed orders need to be removed separately when deleting a user. If you delete a user, HikaShop won't deleting the orders as they might still be needed for accounting or other things, even if the user is not there anymore.

In fact, you can skip step 2. If a user doesn't have any orders and that you delete it in Joomla, it will also be deleted in HikaShop automatically along with his addresses.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDg1Ni11c2VyLWNvbmZsaWN0LXByb2JsZW0tam9vbWxhLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[reace](/forum/user/272-reace "View reace's Profile")**
- [![reace's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar272.gif)](/forum/user/272-reace "View reace's Profile") Topic Author
- [ Offline](/forum/user/272-reace)
- Entrepreneur

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14 years 1 week ago -  14 years 1 week ago [\#74863](#74863) by [reace](/forum/user/272-reace "View reace's Profile")  Replied by *[reace](/forum/user/272-reace "View reace's Profile")* on topic *[Re: user conflict problem joomla &amp; hikashop](/forum/3-bug-report/74856-user-conflict-problem-joomla-hikashop#74863 "not sure if this is a bug but , if you register a user through the cart and make an order. then remove that user from the Joomla &gt; Users DB the Users Details will be removed from HS but.. will leave an empty user behind then.. if you try to re-register with the same user details (email) weird things may happen.  to fix this.. I think!, you need to;  1.) remove orders for user (blank user in my case) 2.) remove user from HS DB 3.) remove user from joomla (users DB)  hope this helps.  problems that may indicate the need to do the above.  &#42; unable to logout of HikaShop/Joomla &#42; trying to re-register user after removing from joomla users DB (only) &#42; being presented with Registration page after Registering and receiving errors in top bar relating to products &#42; different (blank) users address being defaulted to new user at checkout. &#42; other misc happenings.  Cheers.")*

aha , Good Stuff.. yes doing some extensive testing atm in regards to the login/out part of things.
nearly there lol. appreciate your efforts.
have PMD you regarding a small problem in regards to new user registrations;

also posted information here;

[ Post #74858](http://www.hikashop.com/forum/3-bug-report/56887-hikashop-removing-products-after-registration.html?lang=en#74858)

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you Guys are Awesome and have excellent Support! Keep up the great Work!.

Last edit: 14 years 1 week ago by [reace](/forum/user/272-reace "View reace's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NDg1Ni11c2VyLWNvbmZsaWN0LXByb2JsZW0tam9vbWxhLWhpa2FzaG9wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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