[Skip to main content](#vessel-content) # States not showing in Registration ## - **[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")** - [![fudge4u's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1509.jpg)](/forum/user/1509-fudge4u "View fudge4u's Profile") Topic Author - [ Offline](/forum/user/1509-fudge4u) Less More - Posts: 20 - Thank you received: 0 - - - - [](http://www.fudgebydesign.com) - 14 years 6 days ago [\#75134](#75134) by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile") *[States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75134 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* was created by *[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")* I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America" published. I created another country zone (USA) and created sub zones using the states. The states are initially not there. When I choose "USA" then it populates the states dropdown. If I go back to "United States of America" it keeps the states. They are just not initially appearing and no way to get them to show when only one country zone is published. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 5 days ago [\#75190](#75190) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75190 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* You must have either a javascript error on your website or you had edited one of the of the views of the registration area and because of that you didn't get the modifications for the new country/state system in 2.0 So you should first check your browser javascript error log for that page to see if you have any error. And check that you didn't edited one of the files of the view "user" or the file "login" of the view "checkout" via the menu Display->Views. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")** - [![fudge4u's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1509.jpg)](/forum/user/1509-fudge4u "View fudge4u's Profile") Topic Author - [ Offline](/forum/user/1509-fudge4u) Less More - Posts: 20 - Thank you received: 0 - - - - [](http://www.fudgebydesign.com) - 14 years 5 days ago [\#75312](#75312) by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile") Replied by *[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75312 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* None of the user view files were edited, nor the login of the checkout view. I did see an error in the log file. It looks like it may be related: Cc["@mozilla.org/timer;1"].createInstance(Ci.nsITimer).initWithCallback({notify:function(){IsBusy()&&ReturnErrorCode(2)}},2E3,Ci.nsITimer.TYPE_ONE_SHOT)},datacancel:function(){this.server.datacancel()},getState:function(){return GetState()},_pin:null,_auth:null,getAuth:function(){return this._auth},setAuth:function(a){this._auth=a},getPin:function(){return this._pin},setPin:function(a){this._pin=a},getStorageEngine:function(a){LOADED==0&&LoadFilesDelayed();return getDatasourceAttribute(a,"engine")}, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")** - [![Mitrax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8602-mitrax "View Mitrax's Profile") - [ Offline](/forum/user/8602-mitrax) Less More - Posts: 76 - Thank you received: 5 - [](http://www.mitrax.com.au) - 14 years 4 days ago [\#75477](#75477) by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") Replied by *[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75477 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Same problem here .. javascript console isnt showing any errors. --- MItrax Trading [ www.mitrax.com.au](http://www.mitrax.com.au) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 4 days ago [\#75534](#75534) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75534 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Can you give a link to your shop so that we can see that ? The following user(s) said Thank You: [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")** - [![fudge4u's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1509.jpg)](/forum/user/1509-fudge4u "View fudge4u's Profile") Topic Author - [ Offline](/forum/user/1509-fudge4u) Less More - Posts: 20 - Thank you received: 0 - - - - [](http://www.fudgebydesign.com) - 14 years 4 days ago - 14 years 4 days ago [\#75540](#75540) by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile") Replied by *[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75540 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* [ www.fudgebydesign.com](http://www.fudgebydesign.com) To get to the registration, just choose "Flavors of Fudge" under the "Order Fudge" menu on the top. Just add a flavor into the cart, and it takes you to the registration page. For the moment, I created two countries to be the same, and gave one the label of "Select Country" so people don't wonder why the states are blank. Thanks for checking into it. Last edit: 14 years 4 days ago by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile"). Reason: more info Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")** - [![Mitrax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8602-mitrax "View Mitrax's Profile") - [ Offline](/forum/user/8602-mitrax) Less More - Posts: 76 - Thank you received: 5 - [](http://www.mitrax.com.au) - 14 years 4 days ago [\#75577](#75577) by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") Replied by *[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75577 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Its [ www.mitrax.com.au](http://www.mitrax.com.au). Thanks for looking into this. --- MItrax Trading [ www.mitrax.com.au](http://www.mitrax.com.au) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")** - [![Mitrax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8602-mitrax "View Mitrax's Profile") - [ Offline](/forum/user/8602-mitrax) Less More - Posts: 76 - Thank you received: 5 - [](http://www.mitrax.com.au) - 14 years 4 days ago [\#75585](#75585) by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") Replied by *[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75585 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Good thinking .. this is a good workaround. --- MItrax Trading [ www.mitrax.com.au](http://www.mitrax.com.au) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 2 days ago - 14 years 2 days ago [\#75869](#75869) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75869 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Hi, You need to go in the menu Display->Custom fields and edit the address_country field and save it so that the new default value becomes the one left published because otherwise, the default one is France. Because of that the system tries to load the states from France but since you unpublished all of them, you just don't get the dropdown. Or try to install the latest version from our website, and set another default state in the address_state custom field. @Mitrax, the states seems to be displayed fine in your registration step. Last edit: 14 years 2 days ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). The following user(s) said Thank You: [iesan](/forum/user/11562-iesan "View iesan's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")** - [![fudge4u's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1509.jpg)](/forum/user/1509-fudge4u "View fudge4u's Profile") Topic Author - [ Offline](/forum/user/1509-fudge4u) Less More - Posts: 20 - Thank you received: 0 - - - - [](http://www.fudgebydesign.com) - 14 years 2 days ago [\#75939](#75939) by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile") Replied by *[fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75939 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Thank You. I set the default to "USA" and unpublished the "select country" workaround and all seems well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")** - [![Mitrax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8602-mitrax "View Mitrax's Profile") - [ Offline](/forum/user/8602-mitrax) Less More - Posts: 76 - Thank you received: 5 - [](http://www.mitrax.com.au) - 14 years 2 days ago [\#75995](#75995) by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") Replied by *[Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")* on topic *[States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#75995 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* yes my site is fine now thanks. --- MItrax Trading [ www.mitrax.com.au](http://www.mitrax.com.au) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarrells](/forum/user/7223-sarrells "View sarrells's Profile")** - [![sarrells's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7223-sarrells "View sarrells's Profile") - [ Offline](/forum/user/7223-sarrells) Less More - Posts: 5 - Thank you received: 1 - - 13 years 10 months ago - 13 years 10 months ago [\#85341](#85341) by [sarrells](/forum/user/7223-sarrells "View sarrells's Profile") Replied by *[sarrells](/forum/user/7223-sarrells "View sarrells's Profile")* on topic *[States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#85341 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* I'm experiencing the same issue and have checked the above suggestions with no luck. The 'state' zone shows on the registration, but the dropdown menu is not there as it used to be. I have spent the entire day re-checking everything but I've been able to find anything. You will notice I've added a separate dropdown menu for the states, but regardless of what you select, it doesn't hold the value, therefore it does not add the appropriate tax and shipping. Any help/suggestions would be GREATLY appreciated. Site: [ ](http://eastcoasthydrofoils.com)[ eastcoasthydrofoils.com](http://eastcoasthydrofoils.com) Joomla 2.5.8 HikaShop Essential 2.0.0 Last edit: 13 years 10 months ago by [sarrells](/forum/user/7223-sarrells "View sarrells's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarrells](/forum/user/7223-sarrells "View sarrells's Profile")** - [![sarrells's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7223-sarrells "View sarrells's Profile") - [ Offline](/forum/user/7223-sarrells) Less More - Posts: 5 - Thank you received: 1 - - 13 years 10 months ago [\#85345](#85345) by [sarrells](/forum/user/7223-sarrells "View sarrells's Profile") Replied by *[sarrells](/forum/user/7223-sarrells "View sarrells's Profile")* on topic *[States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#85345 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Here's what seems to have been the fix... I attempted this earlier and it did not make a difference. I did it again this evening after unpublishing/publishing the country. I went to 'Zones' and selected 'United States of America'. Then I added all of the states to the sub-list. It's easy to add them all at once by using the dropdown to select 'states', making sure to display 'all' at the bottom of the popup window so that all states get added. After a few tests, it seems to be working now. Hope this might be of some help to someone later on. The following user(s) said Thank You: [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Masters](/forum/user/46422-masters "View Masters's Profile")** - [![Masters's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar46422.jpg)](/forum/user/46422-masters "View Masters's Profile") - [ Offline](/forum/user/46422-masters) Less More - Posts: 24 - Thank you received: 0 - - 9 years 11 months ago [\#257738](#257738) by [Masters](/forum/user/46422-masters "View Masters's Profile") Replied by *[Masters](/forum/user/46422-masters "View Masters's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#257738 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* I believe i have followed your advice exactly, and still have zero states showing. The only country published is the USA, and the only states published are the US states, but in the checkout when adding the address, no states are shown for any region. Here is a screenshot showing all four pages, the registration page with no states available to choose, the country default showing the USA, and the sates default showing as Alabama and the last showing what is published and not Thoughts? - [ ![Screen-Shot-2016.png](/forum/attachment/35220) ](/forum/attachment/35220 "...-Shot-2016.png") [ ](/forum/attachment/35220?download=1 "...-Shot-2016.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 9 years 10 months ago [\#257818](#257818) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: States not showing in Registration](/forum/3-bug-report/75134-states-not-showing-in-registration#257818 "I just upgraded to 2.0 today, and now when the customer goes to the registration form, the dropdown to choose the state is not there. I have only the country zone "United States of America"...")* Hi, The problem is that the default value of the country field is not stored in the database. Edit the country field and save it once. Then, edit the state field and save it once. It should then work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTEzNC1zdGF0ZXMtbm90LXNob3dpbmctaW4tcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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