[Skip to main content](#vessel-content) # Product Quantities not updating ## - **[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")** - [![sac0101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11428-sac0101 "View sac0101's Profile") Topic Author - [ Offline](/forum/user/11428-sac0101) Less More - Posts: 5 - Thank you received: 1 - - 13 years 11 months ago [\#75697](#75697) by [sac0101](/forum/user/11428-sac0101 "View sac0101's Profile") *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#75697 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* was created by *[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")* Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#75889](#75889) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#75889 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* Hi, What do you need ? change the stock quantities of the products ? To do that you have to go in HikaShop > Products, edit your product and change the value of the "Quantity" field, and don't forget to save. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")** - [![sac0101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11428-sac0101 "View sac0101's Profile") Topic Author - [ Offline](/forum/user/11428-sac0101) Less More - Posts: 5 - Thank you received: 1 - - 13 years 11 months ago [\#75986](#75986) by [sac0101](/forum/user/11428-sac0101 "View sac0101's Profile") Replied by *[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")* on topic *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#75986 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* Hi Xavier, Thanks for the response. The problem I have is that Hikashop used to update product quantities if I made a new order in the back end. It seems to have stopped doing this and I now have to adjust them manually as per the instructions. I was unsure if this was something in the new software or something in my settings but it only seems to have been happening since the last 2 updates. Should it reduce the available quantity if I make an order in the back end? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#76153](#76153) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#76153 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* Hi, We have confirmed the bug and "he" is now list in our ticket system. I am currently working on it. I'll fix it ! Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")** - [![sac0101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11428-sac0101 "View sac0101's Profile") Topic Author - [ Offline](/forum/user/11428-sac0101) Less More - Posts: 5 - Thank you received: 1 - - 13 years 11 months ago [\#76474](#76474) by [sac0101](/forum/user/11428-sac0101 "View sac0101's Profile") Replied by *[sac0101](/forum/user/11428-sac0101 "View sac0101's Profile")* on topic *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#76474 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* Brilliant Thanks!!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#76476](#76476) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Quantities not updating](/forum/3-bug-report/75630-product-quantities-not-updating#76476 "Hi, I am using the starter edition and have to say it is one of the best cart software I have tried. Since the last but one update my product quantities are not updating when I make a manual order in the back end. Is this something simple I am doing wrong? Thanks")* Hi, You can re-download HikaShop 2.0, the bug would be fixed. It was fixed during the night but it was late and I forgot to notice you. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTYzMC1wcm9kdWN0LXF1YW50aXRpZXMtbm90LXVwZGF0aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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