[Skip to main content](#vessel-content) # No item on shopp cart after adding it to the cart ## - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 14 years 1 day ago [\#76019](#76019) by [Batas](/forum/user/9486-batas "View Batas's Profile") *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76019 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* was created by *[Batas](/forum/user/9486-batas "View Batas's Profile")* Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 14 years 1 day ago [\#76076](#76076) by [Batas](/forum/user/9486-batas "View Batas's Profile") Replied by *[Batas](/forum/user/9486-batas "View Batas's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76076 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* well, it's solved, but in very strange way - unchecked both "enable multicarts" and "enable wishlists". Strange is that I afterwards enabled again both these and cart is working... ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 14 years 1 day ago [\#76083](#76083) by [Batas](/forum/user/9486-batas "View Batas's Profile") Replied by *[Batas](/forum/user/9486-batas "View Batas's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76083 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* unfortunately it was not a solution... my cart is not working again. And I don't think I made some changes that caused this fault. as the site is offline, can I send Nicolas to you my access url just to check all my settings? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 14 years 1 day ago [\#76087](#76087) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76087 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* Hi, Just in case, can you re-download the latest version of HikaShop 2.0 ? You can send an access to Xavier or Nicolas, giving us the url of your website, a backend access and the link of this thread. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Batas](/forum/user/9486-batas "View Batas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 14 years 1 day ago [\#76094](#76094) by [Batas](/forum/user/9486-batas "View Batas's Profile") Replied by *[Batas](/forum/user/9486-batas "View Batas's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76094 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* thank you for your fast reply! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 13 years 11 months ago [\#76904](#76904) by [Batas](/forum/user/9486-batas "View Batas's Profile") Replied by *[Batas](/forum/user/9486-batas "View Batas's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76904 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* I just want to inform that the problem is not solved yet. I reinstalled Hikap couples of time but it doesn't help. The problem is that cart is not working stable. For eksample one day it's working without any problems but next day suddenly it stops again. And no idea why. I sent message with url to Nicolas but I see no one has yet connected. Shall I resend my url to Xavier? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 11 months ago [\#76974](#76974) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#76974 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* Hi, Nicolas is traveling to the Joomla World Conference, he would be busy for the next couple of days. So yes, please send it to Xavier (or me), we would make some tests on your website and fix this problem. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Batas](/forum/user/9486-batas "View Batas's Profile")** - [![Batas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9486-batas "View Batas's Profile") Topic Author - [ Offline](/forum/user/9486-batas) Less More - Posts: 72 - Thank you received: 4 - - 13 years 11 months ago [\#77363](#77363) by [Batas](/forum/user/9486-batas "View Batas's Profile") Replied by *[Batas](/forum/user/9486-batas "View Batas's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#77363 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* Hi Jerome, thank you! it works. just wondering if you have found smth weird when you were logged on? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 11 months ago [\#77364](#77364) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No item on shopp cart after adding it to the cart](/forum/3-bug-report/75703-no-item-on-shopp-cart-after-adding-it-to-the-cart#77364 "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!")* Hi, I've made several tests and I cannot reproduce the problem on the front-end. I didn't see any weird thing, just one little thing (which has no link with HikaShop) with your "carousel" on your index page which is pretty nice but have a strange animation when going to the left. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Batas](/forum/user/9486-batas "View Batas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC83NTcwMy1uby1pdGVtLW9uLXNob3BwLWNhcnQtYWZ0ZXItYWRkaW5nLWl0LXRvLXRoZS1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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