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#   borderline bug, deleting order does not update qty

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- **[Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")**
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14 years 1 day ago [\#76065](#76065) by [Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")  *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#76065 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")* was created by *[Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")*

hi

Say I have a product where I have 14 in stock.
I place an order for 10
Then I have 4 in stock..
I then delete the order (wrong order, no payment etc. etc etc.)

the qty of the item is not updated back to 14.. so now the qty is showing erroneously..

Can this be fixed? It's pretty important for ppl with actual stock...

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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14 years 15 hours ago [\#76228](#76228) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#76228 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

Hi,

When you delete an order, the delete function just delete it.
For the moment, the best is to remove all products from the order and then delete the order.
When you remove a product from an order, the quantity is updated.

I have included this request in our TODO list.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 11 months ago [\#80963](#80963) by [Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")  Replied by *[Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#80963 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

Hi Jerome

Any news on this request? Will we see it soon? I've been trying to find a changelog on the website here. .but can't seem to locate it..

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13 years 11 months ago [\#81017](#81017) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#81017 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

Hi,

The changelog is here : [ www.hikashop.com/en/support/documentatio...ashop-changelog.html](http://www.hikashop.com/en/support/documentation/56-hikashop-changelog.html)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")

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13 years 11 months ago [\#81018](#81018) by [Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")  Replied by *[Symbiot](/forum/user/6370-symbiot "View Symbiot's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#81018 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

Thanks, I found it after browsing around for a while more ![:)](/media/kunena/emoticons/3.png ":)")

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- **[ces](/forum/user/12272-ces "View ces's Profile")**
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13 years 9 months ago [\#86833](#86833) by [ces](/forum/user/12272-ces "View ces's Profile")  Replied by *[ces](/forum/user/12272-ces "View ces's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#86833 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

where is the solution, still have issue with my stock

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13 years 9 months ago -  13 years 9 months ago [\#86903](#86903) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#86903 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

You have first to change the order status to "cancelled" and then delete.

Last edit: 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile").

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13 years 9 months ago -  13 years 9 months ago [\#86904](#86904) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[borderline bug, deleting order does not update qty](/forum/3-bug-report/75716-borderline-bug-deleting-order-does-not-update-qty#86904 "hi  Say I have a product where I have 14 in stock. I place an order for 10 Then I have 4 in stock.. I then delete the order (wrong order, no payment etc. etc etc.)  the qty of the item is not updated back to 14.. so now the qty is showing erroneously..  Can this be fixed? It's pretty important for ppl with actual stock...")*

Edit: too late...

Last edit: 13 years 9 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile").

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